仮想サーバーではなく、Windows Server 2016 Standard サーバーでこの問題にしばらく対処してきました。
よくあるケース（ただし、これに限定されません）：
- ソフトウェアのインストールがすべて停止する
- Sageバックアップの実行が停止する
- Windows Defender 署名の更新が機能しなくなる
- Windows が更新プログラムのチェックを停止する
- スケジュールされたWindowsバックアップが完了しない
エラー ログ内で関連性があるのはエラー コード 1603 のみで、これは一般的なエラーのようです。
Windows Installer installed the product. Product Name: Sage MTD for VAT. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: Sage UK Limited. Installation success or error status: 1603.
問題を解決するにはサーバー全体を再起動するしかないようですが、実稼働環境ではこれは決して良い解決策ではありません。それでも、症状は 1 週間以内に再発し始め、すべてが再び機能しなくなります。
これまでのところ、次のとおりです。
- インストーラー サービスを再起動し、登録を解除し、複数回再登録しました
- 短縮名のレジストリエントリを0に変更しました
- 複数のMicrosoft Fixitアプリケーションを完了しました
- 手動でインストーラをダウンロードしてDefenderを手動で更新しました。正常に完了しました。
- すべての一時フォルダをクリアしました
- C:ドライブの権限をSYSTEMフルコントロールに設定
現在試しているインストーラーでログを有効にしてみましたが、次のような結果になりました。明らかなことは何もありません。
=== Logging started: 16/12/2019 11:45:30 ===
Action 11:45:30: INSTALL.
Action start 11:45:30: INSTALL.
Action 11:45:30: CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422.
Action start 11:45:30: CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422.
Action ended 11:45:30: CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422. Return value 1.
Action 11:45:30: FindRelatedProducts. Searching for related applications
Action start 11:45:30: FindRelatedProducts.
Action ended 11:45:30: FindRelatedProducts. Return value 1.
Action 11:45:30: AppSearch. Searching for installed applications
Action start 11:45:30: AppSearch.
AppSearch: Property: NETFRAMEWORK452, Signature: NETFRAMEWORK452
Action ended 11:45:30: AppSearch. Return value 1.
Action 11:45:30: LaunchConditions. Evaluating launch conditions
Action start 11:45:30: LaunchConditions.
Action ended 11:45:30: LaunchConditions. Return value 1.
Action 11:45:30: ValidateProductID.
Action start 11:45:30: ValidateProductID.
Action ended 11:45:30: ValidateProductID. Return value 1.
Action 11:45:30: CostInitialize. Computing space requirements
Action start 11:45:30: CostInitialize.
Action ended 11:45:30: CostInitialize. Return value 1.
Action 11:45:30: FileCost. Computing space requirements
Action start 11:45:30: FileCost.
Action ended 11:45:30: FileCost. Return value 1.
Action 11:45:30: CostFinalize. Computing space requirements
Action start 11:45:30: CostFinalize.
Action ended 11:45:31: CostFinalize. Return value 1.
Action 11:45:31: MigrateFeatureStates. Migrating feature states from related applications
Action start 11:45:31: MigrateFeatureStates.
Action ended 11:45:31: MigrateFeatureStates. Return value 0.
Action 11:45:31: WelcomeDlg.
Action start 11:45:31: WelcomeDlg.
Info 2898.For Font_Normal textstyle, the system created a 'Tahoma' font, in 1 character set, of 13 pixels height.
Action 11:45:31: WelcomeDlg. Dialog created
DEBUG: Error 2826: Control Title on dialog LicenseAgreementDlg extends beyond the boundaries of the dialog to the right by 20 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: LicenseAgreementDlg, Title, to the right
Action 11:45:32: LicenseAgreementDlg. Dialog created
Action 11:45:34: VerifyReadyDlg. Dialog created
Action ended 11:45:37: WelcomeDlg. Return value 1.
Action 11:45:37: ProgressDlg.
Action start 11:45:37: ProgressDlg.
Info 2898.For Font_Title textstyle, the system created a 'Tahoma' font, in 1 character set, of 13 pixels height.
Action 11:45:37: ProgressDlg. Dialog created
Action ended 11:45:37: ProgressDlg. Return value 1.
Action 11:45:37: ExecuteAction.
Action start 11:45:37: ExecuteAction.
Action ended 11:45:37: ExecuteAction. Return value 3.
Action 11:45:37: FatalError.
Action start 11:45:37: FatalError.
Action 11:45:37: FatalError. Dialog created
Action ended 11:45:38: FatalError. Return value 2.
Action ended 11:45:38: INSTALL. Return value 3.
Property(C): UpgradeCode = {A631EEE7-AFAF-4AFC-BFF6-48E306BE9DBB}
Property(C): NETFRAMEWORK452 = #528049
Property(C): LicenseAccepted = 1
Property(C): DesktopFolder = C:\Users\administrator.EXAMPLE\Desktop\
Property(C): ApplicationProgramsFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Sage MTD for VAT\
Property(C): dir25A241B53537CCB8AD6107CAAAD8873B = C:\Program Files (x86)\Sage\Sage MTD for VAT\Plugin\
Property(C): SageMTDBridge = C:\Program Files (x86)\Sage\Sage MTD for VAT\
Property(C): ErrorDialog = ErrorDialog
Property(C): TARGETDIR = E:\
Property(C): ProgramMenuFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): Sage = C:\Program Files (x86)\Sage\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): SourceDir = C:\Users\administrator.EXAMPLE\Downloads\
Property(C): Privileged = 1
Property(C): ARPPRODUCTICON = IconMtd.ico
Property(C): ARPNOREPAIR = 1
Property(C): ARPNOMODIFY = 1
Property(C): DefaultUIFont = Font_Normal
Property(C): Manufacturer = Sage UK Limited
Property(C): ProductCode = {6F238AC4-DFD6-44BB-B79F-D25DDC6C32D2}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Sage MTD for VAT
Property(C): ProductVersion = 1.0.0.0
Property(C): SecureCustomProperties = WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED
Property(C): WixPdbPath = G:\Dev\Sage 200\MTD-Main-Prod\Sources\Master\Bin\Install\Standalone\en-GB\SageMTDforVAT.wixpdb
Property(C): MergeRedirectFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Sage\Sage MTD for VAT\
Property(C): AutoUpdateManager.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\Shared\AutoUpdateManager\
Property(C): AutoUpdateManagerVersionDir.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\Shared\AutoUpdateManager\v2\
Property(C): Shared.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\Shared\
Property(C): Sage.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\
Property(C): CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\
Property(C): VersionNT = 603
Property(C): MsiLogFileLocation = C:\installlog.log
Property(C): PackageCode = {B28DD062-35C3-4C45-9078-12E2FDBEE68C}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): REBOOT = ReallySuppress
Property(C): CURRENTDIRECTORY = C:\Users\administrator.EXAMPLE\Downloads
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 20112
Property(C): MsiSystemRebootPending = 1
Property(C): VersionDatabase = 300
Property(C): VersionMsi = 5.00
Property(C): VersionNT64 = 603
Property(C): WindowsBuild = 9600
Property(C): ServicePackLevel = 0
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 2
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\ADMINI~1.RIG\AppData\Local\Temp\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\administrator.EXAMPLE\Favorites\
Property(C): NetHoodFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\administrator.EXAMPLE\Documents\
Property(C): PrintHoodFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\administrator.EXAMPLE\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\administrator.EXAMPLE\Pictures\
Property(C): AdminToolsFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): StartMenuFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 32672
Property(C): VirtualMemory = 7088
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = administrator
Property(C): UserSID = S-1-5-21-3170842105-3658024141-1870963093-500
Property(C): UserLanguageID = 2057
Property(C): ComputerName = RIGI-DC
Property(C): SystemLanguageID = 2057
Property(C): ScreenX = 1600
Property(C): ScreenY = 900
Property(C): CaptionHeight = 23
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 11:45:38
Property(C): Date = 16/12/2019
Property(C): MsiNetAssemblySupport = 4.8.3761.0
Property(C): MsiWin32AssemblySupport = 6.3.14393.0
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): DATABASE = C:\Users\administrator.EXAMPLE\Downloads\SageMTDforVAT.msi
Property(C): OriginalDatabase = C:\Users\administrator.EXAMPLE\Downloads\SageMTDforVAT.msi
Property(C): SOURCEDIR = C:\Users\administrator.EXAMPLE\Downloads\
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = E:\
Property(C): CostingComplete = 1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): INSTALLLEVEL = 1
=== Logging stopped: 16/12/2019 11:45:38 ===
MSI (c) (90:54) [11:45:38:889]: Product: Sage MTD for VAT -- Installation failed.
MSI (c) (90:54) [11:45:38:889]: Windows Installer installed the product. Product Name: Sage MTD for VAT. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: Sage UK Limited. Installation success or error status: 1603.
頭を悩ませているので、アドバイスをいただければ大変ありがたいです。
答え1
信じられないことに、これが多数の問題を引き起こしている印刷スプーラであることが判明しました。 印刷スプーラーを再起動すると、記載されている問題がすべて修正されます。 この一年間に私が経験した頭痛の種をすべて完全に説明することはできません。
Windows バックアップが機能しなくなり、すべてのインストーラーが機能しなくなり、サーバーは役割を追加/削除できなくなりました...イベント ログで発生したエラーをすべて修正しましたが、それでも 3 ～ 4 日ごとにサーバーがこのように機能しなくなります。
この問題の正確な原因はまだ調査中です (つい最近発見したばかりなので) が、今のところは、この問題が発生したときにサービスを再起動するだけで済みます。ここで報告されている「修正方法」を見つけました: https://social.technet.microsoft.com/Forums/en-US/6f728e8f-86ce-44f2-8694-6b36b2c644df/dism-error-during-server-manager-refresh?forum=ws2016
私がそこに至った原因となったエラーは次のとおりです:
The Deployment provider failed to initialize DISM. Error: 0x80070008