Tengo un pequeño problema al instalar un módem en mi nueva computadora portátil Lenovo Thinkpad X260. El modelo del módem es Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A y el sistema operativo es Ubuntu 16.04.
En la pantalla de inicio de sesión en Ubuntu, apareció una ventana emergente para ingresar el PIN, por lo que deshabilité el PIN para la tarjeta SIM en un teléfono móvil. Esta es una instalación absolutamente nueva de Ubuntu descargada e instalada en mayo de 2017 sin absolutamente nada más instalado, solo intenté ejecutar el módem. La salida es
Banda ancha móvil: no habilitada en Network Manager.
He intentado crear una nueva conexión enConfiguración > Red > Banda ancha móvil, pero después de crearlo, ya no es posible hacer clic en él, no aparece por ningún lado. Cuando hago clic en administrador de red, puedo crear una nueva red a través deEditar conexiones, pero nuevamente, esta conexión recién creada no aparece en ninguna parte. También probé un software llamado Sakis3G pero no tuve suerte. No quiero cambiar a Windows sólo por esto.
Cosas que encontré en alguna parte y probé:
Lo primero que hice fue poner la tarjeta SIM en el teléfono móvil. Internet funciona allí y he desactivado el PIN en la tarjeta. Además, he probado el módem en Windows 7 y 10 y en ambos funciona.
He creado un archivo
/etc/udev/rules.d/99-sierra.rulescon el siguiente contenido:ACTION!="add|change", GOTO="mbim_to_qmi_rules_end" SUBSYSTEM!="usb|drivers", GOTO="mbim_to_qmi_rules_end" # load qmi_wwan module SUBSYSTEM=="usb", \ ATTR{idVendor}=="1199", ATTR{idProduct}=="9079", \ RUN+="/sbin/modprobe -b qmi_wwan" SUBSYSTEM=="usb", \ ATTR{idVendor}=="1199", ATTR{idProduct}=="9079", \ ATTR{bConfigurationValue}="1" # add the new id in the qmi_wwan driver SUBSYSTEM=="drivers", \ ENV{DEVPATH}=="/bus/usb/drivers/qmi_wwan", \ ATTR{new_id}="1199 9079" # load qcserial module SUBSYSTEM=="usb", \ ATTR{idVendor}=="1199", ATTR{idProduct}=="9079", \ RUN+="/sbin/modprobe -b qcserial" # add the new id in the qcserial driver SUBSYSTEM=="drivers", \ ENV{DEVPATH}=="/bus/usb-serial/drivers/qcserial", \ ATTR{new_id}="1199 9079" LABEL="mbim_to_qmi_rules_end"Agregué al final de un archivo
/etc/modulesusbserial vendor=0x1199 product=0x9079Creé
/etc/usb_modeswitch.d/1199:9079con contenidos:DefaultVendor= 0x1199 DefaultProduct=0x9079 TargetVendor= 0x1199 TargetProduct= 0x9079 CheckSuccess=20 MessageContent="55534243123456780000000000000606f5 0402527000000000000000000000"
Salida de algunos comandos:
$ lsb_release -a; uname -a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Codename: xenial
Linux arachis 4.8.0-36-generic #36~16.04.1-Ubuntu SMP Sun Feb 5 09:39:57 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 138a:0017 Validity Sensors, Inc. Fingerprint Reader
Bus 001 Device 004: ID 5986:0706 Acer, Inc
Bus 001 Device 002: ID 1199:9079 Sierra Wireless, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
$ sudo lshw -short
H/W path Device Class Description
==========================================================
system 20F5S2VA00 (LENOVO_MT_20F5_BU_Thi
/0 bus 20F5S2VA00
/0/3 memory 64KiB L1 cache
/0/4 memory 64KiB L1 cache
/0/5 memory 512KiB L2 cache
/0/6 memory 3MiB L3 cache
/0/7 processor Intel(R) Core(TM) i5-6200U CPU @
/0/8 memory 8GiB System Memory
/0/8/0 memory 8GiB SODIMM Synchronous 2133 MHz
/0/8/1 memory [empty]
/0/8/2 memory [empty]
/0/8/3 memory [empty]
/0/e memory 128KiB BIOS
/0/100 bridge Sky Lake Host Bridge/DRAM Registe
/0/100/2 display Sky Lake Integrated Graphics
/0/100/14 bus Intel Corporation
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/3 communication Sierra Wireless EM7455 Qualcomm S
/0/100/14/0/8 multimedia Integrated Camera
/0/100/14/0/9 generic Fingerprint Reader
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Intel Corporation
/0/100/16 communication Intel Corporation
/0/100/17 storage Intel Corporation
/0/100/1c bridge Intel Corporation
/0/100/1c/0 generic Realtek Semiconductor Co., Ltd.
/0/100/1c.2 bridge Intel Corporation
/0/100/1c.2/0 wlp4s0 network Wireless 8260
/0/100/1f bridge Intel Corporation
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Intel Corporation
/0/100/1f.4 bus Intel Corporation
/0/100/1f.6 enp0s31f6 network Ethernet Connection I219-V
/0/0 scsi1 storage
/0/0/0.0.0 /dev/sda disk 256GB SanDisk SD8TB8U2
/0/0/0.0.0/1 /dev/sda1 volume 231GiB EXT4 volume
/0/0/0.0.0/2 /dev/sda2 volume 7618MiB Extended partition
/0/0/0.0.0/2/5 /dev/sda5 volume 7618MiB Linux swap / Solaris part
/1 power 45N1773
/2 power 45N1775
/3 wwp0s20f0u3i12 network Ethernet interface
$ sudo lshw -C network
*-network
description: Wireless interface
product: Wireless 8260
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 3a
serial: e4:a4:71:ef:42:6e
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.8.0-36-generic firmware=21.302800.0 ip=192.168.0.21 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:126 memory:f1000000-f1001fff
*-network
description: Ethernet interface
product: Ethernet Connection I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 21
serial: c8:5b:76:4b:4d:2e
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.13-3 latency=0 link=no multicast=yes port=twisted pair
resources: irq:123 memory:f1200000-f121ffff
*-network DISABLED
description: Ethernet interface
physical id: 3
logical name: wwp0s20f0u3i12
serial: 36:33:6f:65:e0:32
capabilities: ethernet physical
configuration: broadcast=yes driver=cdc_mbim driverversion=22-Aug-2005 firmware=CDC MBIM link=no multicast=yes
$ sudo lshw -C communication
*-usb:0
description: Communication device
product: Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A
vendor: Sierra Wireless, Incorporated
physical id: 3
bus info: usb@1:3
version: 0.06
serial: LF63560757041014
capabilities: usb-2.10
configuration: driver=cdc_mbim maxpower=500mA speed=480Mbit/s
*-communication
description: Communication controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:125 memory:f124b000-f124bfff
$ dpkg --get-selections | grep libmbim
libmbim-glib-dev:amd64 install
libmbim-glib-doc install
libmbim-glib0:amd64 install
libmbim-glib4:amd64 install
libmbim-glib4-dbg install
libmbim-proxy install
libmbim-utils install
$ dpkg --get-selections | grep libqmi
libqmi-glib-dev:amd64 install
libqmi-glib-doc install
libqmi-glib0:amd64 install
libqmi-glib0-dbg install
libqmi-glib1:amd64 install
libqmi-glib1-dbg install
libqmi-proxy install
libqmi-utils install
$ uname -r
4.8.0-36-generic
$ cat /etc/*-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS"
NAME="Ubuntu"
VERSION="16.04.2 LTS (Xenial Xerus)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 16.04.2 LTS"
VERSION_ID="16.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
VERSION_CODENAME=xenial
UBUNTU_CODENAME=xenial
$ usb-devices
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=04.08
S: Manufacturer=Linux 4.8.0-36-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=01 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 2 Spd=480 MxCh= 0
D: Ver= 2.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1199 ProdID=9079 Rev=00.06
S: Manufacturer=Sierra Wireless, Incorporated
S: Product=Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A
S: SerialNumber=LF63560757041014
C: #Ifs= 5 Cfg#= 1 Atr=a0 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial
/usr/bin/usb-devices: line 79: printf: c: invalid number
I: If#= 0 Alt= 0 #EPs= 1 Cls=02(commc) Sub=0e Prot=00 Driver=cdc_mbim
/usr/bin/usb-devices: line 79: printf: d: invalid number
I: If#= 0 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim
I: If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial
I: If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial
T: Bus=01 Lev=01 Prnt=01 Port=07 Cnt=02 Dev#= 4 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=5986 ProdID=0706 Rev=00.12
S: Manufacturer=SunplusIT Inc
S: Product=Integrated Camera
C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
T: Bus=01 Lev=01 Prnt=01 Port=08 Cnt=03 Dev#= 5 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=ff(vend.) Sub=11 Prot=ff MxPS= 8 #Cfgs= 1
P: Vendor=138a ProdID=0017 Rev=00.78
S: SerialNumber=af9c0fff2423
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 4 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=5000 MxCh= 6
D: Ver= 3.00 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=04.08
S: Manufacturer=Linux 4.8.0-36-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
$ cat /var/log/syslog | tail -15
May 24 21:01:49 arachis ModemManager[2749]: <warn> (ttyUSB1): port attributes not fully set
May 24 21:01:49 arachis ModemManager[2749]: <warn> (ttyUSB2): port attributes not fully set
May 24 21:01:51 arachis ModemManager[2749]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.2/0000:04:00.0': not supported by any plugin
May 24 21:01:51 arachis ModemManager[2749]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1f.6': not supported by any plugin
May 24 21:02:05 arachis ModemManager[2749]: <info> Creating modem with plugin 'Gobi' and '5' ports
May 24 21:02:05 arachis ModemManager[2749]: <warn> Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported'
May 24 21:02:05 arachis ModemManager[2749]: <warn> Could not grab port (tty/ttyUSB1): 'Cannot add port 'tty/ttyUSB1', unhandled serial type'
May 24 21:02:05 arachis ModemManager[2749]: <warn> (ttyUSB2): port attributes not fully set
May 24 21:02:05 arachis ModemManager[2749]: <info> Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-3' successfully created
May 24 21:02:05 arachis ModemManager[2749]: <warn> Modem couldn't be initialized: Couldn't check unlock status: SIM failure
May 24 21:02:05 arachis ModemManager[2749]: <info> Modem: state changed (unknown -> failed)
May 24 21:02:05 arachis NetworkManager[887]: <info> [1495652525.5797] manager: (ttyUSB2): new Broadband device (/org/freedesktop/NetworkManager/Devices/5)
May 24 21:02:05 arachis NetworkManager[887]: <info> [1495652525.5813] device (ttyUSB2): state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
May 24 21:02:05 arachis NetworkManager[887]: <info> [1495652525.5822] device (ttyUSB2): modem state 'failed'
May 24 21:02:05 arachis NetworkManager[887]: <warn> [1495652525.5839] (ttyUSB2): failed to retrieve SIM object: No SIM object available
Respuesta1
También tuve un problema similar, la única diferencia es que tengo un Fibocom Cat6 L830-EB 4G LTE.
No sé si esto podría ayudarle, pero solucioné el problema al descargar la "GUI de Modem Manager" desde el centro de software de Ubuntu.
Tengo un Thinkpad T480 con Ubuntu 16.04 LTS. Espero que esto pueda ayudar a cualquiera.
Respuesta2
Tuve un problema similar al usar Linux Mint 18.2 (Ubuntu 16.04)
1) agregar 16.10 fuentes a apto
2) Instale modemmanager-1.6.0 desde la fuente y sus dependencias
# cd /usr/src
# apt-get source modemmanager {libmbim libqmi}
# apt-get build-dep {*}
# cd {*} ; dpkg-buildpackage
3) Debería funcionar ahora :-)
diff 170726.new 170726.orig
381c381
< ii gir1.2-modemmanager-1.0:amd64 1.6.0-1 amd64 GObject introspection data for modemmanager
---
> ii gir1.2-modemmanager-1.0:amd64 1.4.12-1ubuntu1 amd64 GObject introspection data for modemmanager
1126,1129c1126,1127
< ii libmbim-glib-dev:amd64 1.14.0-1 amd64 Header files for adding MBIM support to applications that use glib
< ii libmbim-glib4:amd64 1.14.0-1 amd64 Support library to use the MBIM protocol
< ii libmbim-proxy 1.14.0-1 amd64 Proxy to communicate with MBIM ports
< ii libmbim-utils 1.14.0-1 amd64 Utilities to use the MBIM protocol from the command line
---
> ii libmbim-glib4:amd64 1.12.2-2ubuntu1 amd64 Support library to use the MBIM protocol
> ii libmbim-proxy 1.12.2-2ubuntu1 amd64 Proxy to communicate with MBIM ports
1147,1149c1145,1146
< ii libmm-glib-dev:amd64 1.6.0-1 amd64 D-Bus service for managing modems - library development files
< ii libmm-glib-doc 1.6.0-1 all D-Bus service for managing modems - library documentation
< ii libmm-glib0:amd64 1.6.0-1 amd64 D-Bus service for managing modems - shared libraries
---
> ii libmm-glib-dev:amd64 1.4.12-1ubuntu1 amd64 D-Bus service for managing modems - library development files
> ii libmm-glib0:amd64 1.4.12-1ubuntu1 amd64 D-Bus service for managing modems - shared libraries
1372,1373d1368
< ii libqmi-glib-dev:amd64 1.16.0-1 amd64 Header files for adding QMI support to applications that use glib
< ii libqmi-glib-doc 1.16.0-1 all API documentation for libqmi-glib
1375,1377c1370,1371
< ii libqmi-glib5:amd64 1.16.0-1 amd64 Support library to use the Qualcomm MSM Interface (QMI) protocol
< ii libqmi-proxy 1.16.0-1 amd64 Proxy to communicate with QMI ports
< ii libqmi-utils 1.16.0-1 amd64 Utilities to use the QMI protocol from the command line
---
> ii libqmi-proxy 1.12.6-1 amd64 Proxy to communicate with QMI ports
> ii libqmi-utils 1.12.6-1 amd64 Utilities to use the QMI protocol from the command line
1876,1878c1870,1871
< ii modemmanager 1.6.0-1 amd64 D-Bus service for managing modems
< ii modemmanager-dev:amd64 1.6.0-1 amd64 D-Bus service for managing modems - development files
< ii modemmanager-doc 1.6.0-1 all D-Bus service for managing modems - documentation files
---
> ii modemmanager 1.4.12-1ubuntu1 amd64 D-Bus service for managing modems
> ii modemmanager-dev:amd64 1.4.12-1ubuntu1 amd64 D-Bus service for managing modems - development files