El panel táctil de la computadora portátil HP 2000 no responde en Ubuntu y Windows; el mouse externo funciona bien

El panel táctil de la computadora portátil HP 2000 no responde en Ubuntu y Windows; el mouse externo funciona bien

Tengo un problema persistente con el panel táctil de mi computadora portátil HP 2000, que tiene arranque dual con Ubuntu 20.04 y Windows 7. El panel táctil no responde y no registra ningún clic o toque, lo que lo deja inutilizable. Curiosamente, el problema del panel táctil se resolvió temporalmente cuando ejecuté Windows 7 en modo seguro, pero el problema finalmente volvió y ya no se soluciona en modo seguro.

El panel táctil de mi computadora portátil HP 2000 no responde ni en Ubuntu 20.04 ni en Windows 7. No puedo usarlo para navegar ni hacer clic. Curiosamente, un ratón externo funciona perfectamente bien. Inicialmente, el problema se solucionó una vez cuando ejecuté Windows 7 en modo seguro, pero esta solución ya no es efectiva. Esto me lleva a creer que es posible que el problema no esté estrictamente relacionado con el hardware. El problema persiste incluso cuando Ubuntu se ejecuta en vivo en una unidad flash.

Algunos registros adjuntos:

xinput list

WARNING: running xinput against an Xwayland server. See the xinput man page for details.
⎡ Virtual core pointer                      id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ xwayland-pointer:16                       id=7    [slave  pointer  (2)]
⎜   ↳ xwayland-relative-pointer:16              id=8    [slave  pointer  (2)]
⎜   ↳ xwayland-pointer-gestures:16              id=9    [slave  pointer  (2)]
⎣ Virtual core keyboard                     id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ xwayland-keyboard:16                      id=6    [slave  keyboard (3)]
 lsusb
Bus 002 Device 007: ID 0cf3:311d Qualcomm Atheros Communications Bluetooth
Bus 002 Device 003: ID 05c8:0222 Cheng Uei Precision Industry Co., Ltd (Foxlink) HP Webcam-50
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1c4f:0048 SiGma Micro Usb Mouse
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 sudo lshw -C input
 
  *-usb                     
       description: Mouse
       product: SIGMACHIP Usb Mouse
       vendor: SIGMACHIP
       physical id: 2
       bus info: usb@1:1.2
       logical name: input11
       logical name: /dev/input/event9
       logical name: /dev/input/mouse0
       version: 1.10
       capabilities: usb-1.10 usb
       configuration: driver=usbhid maxpower=98mA speed=2Mbit/s
  *-input:0
       product: HDA Intel PCH HDMI/DP,pcm=3
       physical id: 0
       logical name: input10
       logical name: /dev/input/event8
  *-input:1
       product: HDA Intel PCH Mic
       physical id: 1
       logical name: input8
       logical name: /dev/input/event6
  *-input:2
       product: HDA Intel PCH Headphone
       physical id: 2
       logical name: input9
       logical name: /dev/input/event7
  *-pnp00:03
       product: PnP device PNP0303
       physical id: 3
       capabilities: pnp
  *-input:0
       product: Lid Switch
       physical id: 1
       logical name: input0
       logical name: /dev/input/event0
       capabilities: platform
  *-input:1
       product: Power Button
       physical id: 2
       logical name: input1
       logical name: /dev/input/event1
       capabilities: platform
  *-input:2
       product: Power Button
       physical id: 3
       logical name: input2
       logical name: /dev/input/event2
       capabilities: platform
  *-input:3
       product: AT Translated Set 2 keyboard
       physical id: 4
       logical name: input3
       logical name: /dev/input/event3
       logical name: input3::capslock
       logical name: input3::numlock
       logical name: input3::scrolllock
       capabilities: i8042
  *-input:4
       product: HP WMI hotkeys
       physical id: 5
       logical name: input6
       logical name: /dev/input/event4
       capabilities: platform
  *-input:5
       product: Video Bus
       physical id: 6
       logical name: input7
       logical name: /dev/input/event5
       capabilities: platform
 dmesg | tail
dmesg: read kernel buffer failed: Operation not permitted
 sudo dmesg | tail
[ 6454.093801] RTL8208 Fast Ethernet r8169-0-100:00: attached PHY driver (mii_bus:phy_addr=r8169-0-100:00, irq=MAC)
[ 6454.386777] r8169 0000:01:00.0 eno1: Link is Down
[ 6456.897668] wlo1: authenticate with 34:71:46:02:58:3d
[ 6456.897715] wlo1: 80 MHz not supported, disabling VHT
[ 6456.915966] wlo1: send auth to 34:71:46:02:58:3d (try 1/3)
[ 6456.918183] wlo1: authenticated
[ 6456.919826] wlo1: associate with 34:71:46:02:58:3d (try 1/3)
[ 6456.927508] wlo1: RX AssocResp from 34:71:46:02:58:3d (capab=0x431 status=0 aid=2)
[ 6456.927776] wlo1: associated
[ 6456.996206] IPv6: ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready

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