La interfaz de usuario web de la consola de administrador de VMware Horizon 7 no se carga, la página está en blanco

La interfaz de usuario web de la consola de administrador de VMware Horizon 7 no se carga, la página está en blanco

Cuando intento abrir "Administrador de Horizon 7" (la URL es https://View-Connection-Server.Corp.local/admin/#), Chrome se abre en una página en blanco. Lo estoy intentando desde el servidor de conexión de Horizon, por lo que no se trata de un problema de firewall (además, el Firewall de Windows está desactivado a partir de ahora). Creo que se trata de un problema con el certificado SSL, pero no estoy seguro de cómo solucionarlo.

  • El sistema operativo host es Windows Server 2016
  • La versión del servidor de conexión de Horizon 7 es 7.6.0

A continuación se muestran algunos fragmentos de registros de C:\ProgramData\VMware\VDM\logs:

2020-01-19T12:54:50.490-07:00 WARN  (10EC-11F4) <Thread-2> [bp] Item enqueued on "Outbound JMS Forwarder" but there are no workers available to process it. Busy workers = 0, queue length = 8677
2020-01-19T12:54:54.394-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.394-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.427-07:00 ERROR (10EC-13B8) <SwiftMQ-ConnectorPool-3> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.427-07:00 ERROR (10EC-13B8) <SwiftMQ-ConnectorPool-3> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.722-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.722-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.751-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.751-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:55.471-07:00 ERROR (10EC-13E8) <SwiftMQ-ConnectorPool-7> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:55.471-07:00 ERROR (10EC-13E8) <SwiftMQ-ConnectorPool-7> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.456-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.456-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.508-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.508-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.772-07:00 ERROR (10EC-13B4) <SwiftMQ-ConnectorPool-2> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.772-07:00 ERROR (10EC-13B4) <SwiftMQ-ConnectorPool-2> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.810-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.810-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:55:00.453-07:00 WARN  (10EC-11F4) <Thread-2> [bp] Item enqueued on "Outbound JMS Forwarder" but there are no workers available to process it. Busy workers = 0, queue length = 8678
2020-01-19T12:55:00.590-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:55:00.590-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view

Respuesta1

Lo que sucedió es que la huella digital del certificado del enrutador JMS en el servidor de conexión debería haberse registrado en los archivos de configuración de la puerta de enlace segura en el mismo CS, pero los certificados habían caducado.

Simplemente desinstalé y reinstalé VMware Horizon 7 Connection Server y boom, problema resuelto.

EDITAR: Después de desinstalar Horizon CS, también debe eliminar elAD SUDrol desde Windows Server: primero a través de Agregar o quitar, luego a través del Administrador del servidor. ¡NO LO AGREGUE MANUALMENTE! ¡El servidor de conexión de Horizon instala esto!

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