Instalado 16.04 - Sin Internet - no reconoce la conexión por cable Tarjeta Killer 1535

Instalado 16.04 - Sin Internet - no reconoce la conexión por cable Tarjeta Killer 1535

Compré una computadora Dell Desktop Alienware i7 hex-core R7 con Windows 10, que viene con la tarjeta Bluetooth inalámbrica/con cable Killer 1535.

Lo llevé a casa y lo instalé el 16.04.

Durante la instalación, Ubuntu no reconoció ni mi conexión por cable ni la señal de la ruta inalámbrica.

Después de una instalación de DVD/CD, todavía no hay reconocimiento de Internet.

Hasta ahora tampoco ha funcionado ninguna asistencia en línea.Ni siquiera el enlace del propio Killer..

Resultados de:

lspci -nnk | grep 0280 -A3

05:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac 
Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network 
Adapter [1a56:1535]
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci

y de:

sudo lshw -C network

 *-network DISABLED      
       description: Wireless interface
       product: QCA6174 802.11ac Wireless Network Adapter
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:05:00.0
       logical name: wlp5s0
       version: 32
       serial: 9c:b6:d0:f0:ef:e9
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath10k_pci driverversion=4.4.0-21-generic firmware=WLAN.RM.2.0-00180-QCARMSWPZ-1 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn
       resources: irq:142 memory:df200000-df3fffff
  *-network UNCLAIMED
       description: Ethernet controller
       product: Qualcomm Atheros
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:06:00.0
       version: 10
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi msix bus_master cap_list
       configuration: latency=0
       resources: memory:df400000-df43ffff ioport:d000(size=128)

y para:

sudo rfkill list

0: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no

Resultados de:

dmesg | grep wlp

[    6.209682] ath10k_pci 0000:05:00.0 wlp5s0: renamed from wlan0
[    6.232744] IPv6: ADDRCONF(NETDEV_UP): wlp5s0: link is not ready

Resultados de dmesg | grep ath:

[    3.749956] ath10k_pci 0000:05:00.0: enabling device (0000 -> 0002)
[    3.751082] ath10k_pci 0000:05:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[    3.783269] Modules linked in: snd_hda_codec_hdmi(+) x86_pkg_temp_thermal coretemp nls_iso8859_1 kvm_intel kvm snd_hda_codec_realtek snd_hda_codec_generic irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel(-) aesni_intel aes_x86_64 lrw ath10k_pci(OE+) gf128mul ath10k_core(OE) glue_helper snd_hda_intel ablk_helper ath(OE) cryptd snd_hda_codec mac80211(OE) snd_hda_core snd_hwdep snd_seq_midi snd_seq_midi_event snd_pcm snd_rawmidi input_leds cfg80211(OE) compat(OE) snd_seq hci_uart snd_seq_device btusb snd_timer btrtl btbcm btqca snd btintel soundcore bluetooth shpchp 8250_fintek dell_rbtn mac_hid intel_lpss_acpi acpi_pad intel_lpss acpi_als kfifo_buf industrialio alx(OE) mdio parport_pc ppdev lp parport autofs4 dm_mirror dm_region_hash dm_log hid_generic usbhid nouveau mxm_wmi i2c_algo_bit
[    3.783302]  [<ffffffff81080f62>] warn_slowpath_common+0x82/0xc0
[    3.783303]  [<ffffffff810810aa>] warn_slowpath_null+0x1a/0x20
[    3.783343]  [<ffffffff818244f2>] entry_SYSCALL_64_fastpath+0x16/0x71
[    3.991764] ath10k_pci 0000:05:00.0: Direct firmware load for ath10k/cal-pci-0000:05:00.0.bin failed with error -2
[    3.991794] ath10k_pci 0000:05:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:1a56:1535.bin failed with error -2
[    3.991795] ath10k_pci 0000:05:00.0: failed to load spec board file, falling back to generic: -2
[    3.991966] ath10k_pci 0000:05:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[    3.991968] ath10k_pci 0000:05:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[    6.138280] ath10k_pci 0000:05:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:1a56:1535 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 features wowlan,ignore-otp,no-4addr-pad
[    6.138283] ath10k_pci 0000:05:00.0: debug 1 debugfs 1 tracing 0 dfs 0 testmode 0
[    6.206557] ath: EEPROM regdomain: 0x69
[    6.206558] ath: EEPROM indicates we should expect a direct regpair map
[    6.206560] ath: Country alpha2 being used: 00
[    6.206560] ath: Regpair used: 0x69
[    6.209682] ath10k_pci 0000:05:00.0 wlp5s0: renamed from wlan0
[   11.510695] ath10k_pci 0000:05:00.0: failed to enable ani by default: -11
[   17.510786] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   22.858862] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   28.858944] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   34.203027] ath10k_pci 0000:05:00.0: failed to enable ani by default: -11
[   40.202942] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   56.303159] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   62.303428] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   67.647518] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   73.647394] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   89.303814] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   95.303707] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  100.647785] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  106.647901] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  122.300302] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  128.300190] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  133.644309] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  139.644341] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  155.304781] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  161.304698] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  166.648785] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  172.648821] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  188.301255] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  194.301328] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  199.645373] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  205.645483] ath10k_pci 0000:05:00.0: could not suspend target (-11)

Resultados:

Dmesg | grep ath:

[    3.738124] ath10k_pci 0000:05:00.0: enabling device (0000 -> 0002)
[    3.739035] ath10k_pci 0000:05:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[    3.799010] Modules linked in: snd_hda_codec_hdmi(+) x86_pkg_temp_thermal coretemp kvm_intel dell_wmi nls_iso8859_1 alienware_wmi sparse_keymap snd_hda_codec_realtek kvm snd_hda_codec_generic snd_hda_intel irqbypass crct10dif_pclmul crc32_pclmul ath10k_pci(OE+) snd_hda_codec aesni_intel snd_hda_core ath10k_core(OE) snd_hwdep aes_x86_64 ath(OE) lrw gf128mul glue_helper ablk_helper cryptd mac80211(OE) snd_seq_midi snd_seq_midi_event snd_rawmidi cfg80211(OE) snd_pcm snd_seq compat(OE) snd_seq_device snd_timer btusb input_leds btrtl snd hci_uart btbcm btqca btintel soundcore bluetooth shpchp 8250_fintek acpi_pad intel_lpss_acpi dell_rbtn intel_lpss mac_hid acpi_als kfifo_buf industrialio alx(OE) mdio parport_pc ppdev lp parport autofs4 dm_mirror dm_region_hash dm_log hid_generic usbhid nouveau mxm_wmi
[    3.799042]  [<ffffffff81080f62>] warn_slowpath_common+0x82/0xc0
[    3.799043]  [<ffffffff810810aa>] warn_slowpath_null+0x1a/0x20
[    3.799081]  [<ffffffff818244f2>] entry_SYSCALL_64_fastpath+0x16/0x71
[    3.975922] ath10k_pci 0000:05:00.0: Direct firmware load for ath10k/cal-pci-0000:05:00.0.bin failed with error -2
[    3.976060] ath10k_pci 0000:05:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:1a56:1535.bin failed with error -2
[    3.976062] ath10k_pci 0000:05:00.0: failed to load spec board file, falling back to generic: -2
[    3.976695] ath10k_pci 0000:05:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[    3.976697] ath10k_pci 0000:05:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[    6.122009] ath10k_pci 0000:05:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:1a56:1535 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 features wowlan,ignore-otp,no-4addr-pad
[    6.122011] ath10k_pci 0000:05:00.0: debug 1 debugfs 1 tracing 0 dfs 0 testmode 0
[    6.190281] ath: EEPROM regdomain: 0x69
[    6.190283] ath: EEPROM indicates we should expect a direct regpair map
[    6.190284] ath: Country alpha2 being used: 00
[    6.190285] ath: Regpair used: 0x69
[    6.192748] ath10k_pci 0000:05:00.0 wlp5s0: renamed from wlan0
[   11.502529] ath10k_pci 0000:05:00.0: failed to enable ani by default: -11
[   17.502538] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   22.846529] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   28.846600] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   34.190616] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   40.190640] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   55.302680] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   61.302709] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   66.646748] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   72.646782] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   88.302836] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[   94.302858] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[   99.646689] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  105.646897] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  121.302949] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  127.302981] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  132.647000] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  138.647005] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  154.303082] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  160.303100] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  165.647116] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  171.647149] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  187.303197] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  193.303229] ath10k_pci 0000:05:00.0: could not suspend target (-11)
[  198.647246] ath10k_pci 0000:05:00.0: failed to enable dynamic BW: -11
[  204.647279] ath10k_pci 0000:05:00.0: could not suspend target (-11)

Resultados para:

sudo dpkg -s linux-firmware | grep Version

dpkg-query: error: --status needs a valid package name but 'linux=firmware' is not: illegal package name in specifier 'linux=firmware': character '=' not allowed (only letters, digits and characters '-+._')

Use --help for help about querying packages. 

y para:

ls /lib/firmware/ath10k/QCA6174/hw3.0

board-2.bin  firmware-4.bin  notice_ath10k_firmware-4.txt
board.bin    firmware-6.bin  notice_ath10k_firmware-6.txt

Respuesta1

En tu dmesg vemos:

ath10k_pci 0000:05:00.0: no se pudo habilitar BW dinámico: -11

Evidentemente se trata de un error de firmware: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1520343

Tenga en cuenta que el informe de error menciona específicamente su dispositivo exacto: 168c:003e.

Actualicemos el firmware para ver si ayuda. Como no tiene Internet en este dispositivo, descargue este archivo en otra computadora, transfiéralo a una memoria USB y arrástrelo y suéltelo en el escritorio de la máquina en cuestión:http://security.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.169.1_all.deb

Ahora, en una terminal:

cd Desktop
sudo dpkg -i linux*.deb

Reinicie y díganos si la conexión inalámbrica está funcionando.

Respuesta2

Una nueva descarga e instalación resolvió el problema.

Mi computadora es la última versión de Dell i7 Aurora R7 con una tarjeta ethernet Killer 1535 (cableada/inalámbrica/bluetooth). Una versión de hace un año no funcionó. Sin embargo, ¡una nueva descarga e instalación funcionó!

¡Gracias por todos sus esfuerzos!

Respuesta3

También estoy en 16.04 y le di el mismo cuidado a un AW17R3:

$ lspci -nnk | grep 0280 -A3
3c:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
    Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
    Kernel driver in use: ath10k_pci
    Kernel modules: ath10k_pci

En los últimos días, se instaló un nuevo controlador en 16.04 y 17.10, por lo que, con suerte, pronto, si obtiene una instalación nueva de Live USB, funcionará bien. Desde elinforme de error:

Hola, confirmo que el firmware de Linux 1.157.16 soluciona este problema y no introduce ninguna regresión a la versión anterior. Mi computadora portátil es una Dell XPS, que incluye un adaptador de red inalámbrico Qualcomm Atheros QCA6174.

Estoy en el kernel 4.13.0-32 y al usar la versión de firmware WLAN.RM.4.4.1-00051-QCARMSWP-1 api 6, puedo comprobar que la conexión dura y que funciona sin problemas durante algunas horas (cuando era cayendo silenciosamente después de 10/15 minutos antes).

Sin embargo, esta solución está enpropuestosección:https://www.ubuntuupdates.org/package/core/xenial/main/proposed/linux-firmware

No estoy seguro de cuánto tiempo falta para que entre en la compilación diaria.

FTR Tengo una tarjeta Killer Wired separada que uso día a día, por lo que nunca confié en la tarjeta WiFi anterior. Mi tarjeta cableada:

3b:00.0 Ethernet controller [0200]: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller [1969:e0a1] (rev 10)
    Subsystem: Device [0707:2400]
    Kernel driver in use: alx
    Kernel modules: alx

Creo que deberías tomar un cable Cat 5e (Ethernet azul con extremos RJ-45) y conectarlo entre tu computadora portátil y el enrutador. Con suerte, tiene una tarjeta Ethernet separada y no es una tarjeta combinada cableada/inalámbrica/Bluetooth como le hicieron creer.

Respuesta4

Es posible que pueda habilitar el dispositivo Ethernet con

sudo modprobe alx
echo '1969 e0b1' | sudo tee /sys/bus/pci/drivers/alx/new_id

Luego ver si funciona ethernet.

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