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누군가 내 Windows 10 DRIVER_POWER_STATE_FAILURE BSOD를 깨울 때 해결하는 데 도움을 줄 수 있습니까?

tag-icon • tag-icon windows-10 bsod ntoskrnl.exe
누군가 내 Windows 10 DRIVER_POWER_STATE_FAILURE BSOD를 깨울 때 해결하는 데 도움을 줄 수 있습니까?

Windows 10 64비트, Windows 7에서 바로 업그레이드. Gigabyte Z97MX-Gaming 5 마더보드의 Intel Core i5-4690K(오버클럭되지 않음), 16GB RAM 및 Nvidia GeForce GTX 660 Ti(최신 드라이버). 컴퓨터를 절전 모드에서 깨울 때마다 거의 DRIVER_POWER_STATE_FAILURE1분간 빈 화면이 표시된 후 BSOD가 발생합니다.

ntoskrnl.exeBlueScreenView에 따르면 드라이버 또는 WinDbg에 따르면 문제는 dxgkrnl.sys"드라이버가 특정 시간 내에 전원 IRP를 완료하지 못했습니다." 로 인해 발생합니다.

Minidump의 .dmp는 다음과 같습니다.https://www.dropbox.com/s/v3pnwlamjnotkly/100115-6500-01.dmp?dl=0

MSINFO 출력은 다음과 같습니다.https://www.dropbox.com/s/1x2qi52d0kddqvp/msinfo32.nfo?dl=0

다음은 WinDbg 결과입니다(다음에서 확인).이 가이드):https://www.dropbox.com/s/q4fx9ctxv3pj1os/windbg%20output.TXT?dl=0

어떤 도움이라도 대단히 감사하겠습니다.

답변1

덤프에 따르면 GPU용 NVIDIA 그래픽 드라이버(VEN_10DE&DEV_1183)로 인해 충돌이 발생합니다.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000ef7a2320, Physical Device Object of the stack
Arg3: fffff802d40f7990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0010734b010, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffe000`f6b69600
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  To be filled by O.E.M.

BIOS_DATE:  05/30/2014

BASEBOARD_PRODUCT:  Z97MX-Gaming 5

BASEBOARD_VERSION:  x.x

BUGCHECK_P1: 3

BUGCHECK_P2: ffffe000ef7a2320

BUGCHECK_P3: fffff802d40f7990

BUGCHECK_P4: ffffe0010734b010

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  f6b69600

CPU_COUNT: 4

CPU_MHZ: dac

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 10.0.10240.9 amd64fre

LAST_CONTROL_TRANSFER:  from fffff802d22bb0d0 to fffff802d23c8c76

STACK_TEXT:  
00 nt!KiSwapContext
01 nt!KiSwapThread
02 nt!KiCommitThreadWait
03 nt!KeWaitForSingleObject
04 dxgkrnl!DpiRequestIoPowerState
05 dxgkrnl!DpiFdoSetAdapterPowerState
06 dxgkrnl!DpiFdoHandleDevicePower
07 dxgkrnl!DpiDispatchPower
08 nvlddmkm
09 0x0
0a 0x0
0b 0x0


STACK_COMMAND:  .thread 0xffffe000f6b69600 ; kb

FOLLOWUP_IP: 
dxgkrnl!DpiRequestIoPowerState+a2
fffff802`0247f682 8bd8            mov     ebx,eax

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  dxgkrnl!DpiRequestIoPowerState+a2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55bebfed

IMAGE_VERSION:  10.0.10240.16425

BUCKET_ID_FUNC_OFFSET:  a2

FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

BUCKET_ID:  0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

PRIMARY_PROBLEM_CLASS:  0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_dxgkrnl!dpirequestiopowerstate

FAILURE_ID_HASH:  {1f04a7b8-25d5-85a2-98d6-ff5f5302be37}

Followup:     MachineOwner
---------

0: kd> !podev ffffe000ef7a2320
Device object is for:
  DriverObject ef7ea820
Current Irp 00000000 RefCount 0 Type 00000023 AttachedDev ffffe000ef78bdb0 DevFlags 00001040
Device queue is not busy.
Device Object Extension: ffffe000ef7a2a68:
PowerFlags: 00000010 =>SystemState=0 DeviceState=1
Dope: 00000000:
0: kd> !devstack ffffe000ef78bdb0
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe000f278c040  \Driver\nvlddmkm   ffffe000f278c190  InfoMask field not found for _OBJECT_HEADER at ffffe000f278c010

> ffffe000ef78bdb0  \Driver\ACPI       ffffe000ee094c70  
  ffffe000ef7a2320  \Driver\pci        ffffe000ef7a2470  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffe000ef78baa0 :
  DeviceInst is "PCI\VEN_10DE&DEV_1183&SUBSYS_35561458&REV_A1\4&1286464&0&0008"
  ServiceName is "nvlddmkm"
0: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff802`02740000 fffff802`03233000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Sun Sep 13 23:12:24 2015

nVIDIA에 신고하세요.포럼해결 방법으로 Geforce 드라이버에서 가능한 모든 절전 옵션을 비활성화해 보십시오.

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