
지난 몇 달 동안 내 노트북은 드라이버 전원 상태 오류로 보고된 빈번한 BSOD로 인해 어려움을 겪고 있습니다. 이러한 일이 발생할 때 내 활동에서 어떤 패턴도 식별하지 못했기 때문에 문제를 해결하는 방법과 관련하여 약간 당황스럽습니다. Windows 10으로 업그레이드한 이후부터 시작된 것 같습니다.
편집 - 실제 덤프 파일이 추가되었습니다.
미리 감사드립니다
답변1
Windbg로 dmp 살펴보기PCI\VEN_10DE&DEV_13D7
, NVIDIA GeForce GTX 980M( ) 용 nVIDIA GPU 드라이버로 인해 충돌이 발생했음을 보여줍니다 .
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* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0018b1b6060, Physical Device Object of the stack
Arg3: ffffd001b8079990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0018f906ca0, The blocked IRP
Debugging Details:
------------------
Implicit thread is now ffffe001`8b6b5800
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 10586.589.amd64fre.th2_release.160906-1759
SYSTEM_MANUFACTURER: Notebook
SYSTEM_PRODUCT_NAME: P17SM-A
SYSTEM_SKU: Not Applicable
SYSTEM_VERSION: Not Applicable
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 4.6.5
BIOS_DATE: 03/27/2014
BASEBOARD_MANUFACTURER: Notebook
BASEBOARD_PRODUCT: P17SM-A
BASEBOARD_VERSION: Not Applicable
DUMP_TYPE: 1
BUGCHECK_P1: 3
BUGCHECK_P2: ffffe0018b1b6060
BUGCHECK_P3: ffffd001b8079990
BUGCHECK_P4: ffffe0018f906ca0
DRVPOWERSTATE_SUBCODE: 3
FAULTING_THREAD: 8b6b5800
CPU_COUNT: 8
CPU_MHZ: aea
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 1E'00000000 (cache) 1E'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
LAST_CONTROL_TRANSFER: from fffff801f875784a to fffff801f87cf406
STACK_TEXT:
00 nt!KiSwapContext
01 nt!KiSwapThread
02 nt!KiCommitThreadWait
03 nt!KeWaitForSingleObject
04 dxgkrnl!DpiFdoHandleDevicePower
05 dxgkrnl!DpiDispatchPower
06 nvlddmkm
07 nvlddmkm
08 nt!PopIrpWorker
09 nt!PspSystemThreadStartup
0a nt!KiStartSystemThread
STACK_COMMAND: .thread 0xffffe0018b6b5800 ; kb
BUILDOSVER_STR: 10.0.10586.589.amd64fre.th2_release.160906-1759
FAILURE_ID_HASH_STRING: km:0x9f_3_dxgkrnl!dpifdohandledevicepower
2: kd> !irp ffffe0018f906ca0
Irp is active with 6 stacks 4 is current (= 0xffffe0018f906e48)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffffe0018b1b6060 00000000 fffff800140ed6c0-ffffd00028bea8e0 Success Error Cancel pending
\Driver\pci dxgkrnl!DpiFdoPowerCompletionRoutine
Args: 00000000 00000001 00000001 00000000
[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffffe0018f740040 00000000 fffff801f8798438-ffffe00191b84230 Success Error Cancel pending
\Driver\nvlddmkm nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-ffffe00191b84230
Args: 00000000 00000000 00000000 00000000
2: kd> !podev ffffe0018b1b6060
Device object is for:
DriverObject 8b172670
Current Irp 00000000 RefCount 0 Type 00000023 AttachedDev ffffe0018b1b55a0 DevFlags 00001040
Device queue is not busy.
Device Object Extension: ffffe0018b1b67b0:
PowerFlags: 00000040 =>SystemState=0 DeviceState=4
Dope: 00000000:
2: kd> !devstack ffffe0018b1b55a0
!DevObj !DrvObj !DevExt ObjectName
ffffe0018f740040 \Driver\nvlddmkm ffffe0018f740190
> ffffe0018b1b55a0 \Driver\ACPI ffffe0018b166ab0
ffffe0018b1b6060 \Driver\pci ffffe0018b1b61b0 NTPNP_PCI0016
!DevNode ffffe0018b1b51d0 :
DeviceInst is "PCI\VEN_10DE&DEV_13D7&SUBSYS_74811558&REV_A1\4&d70769b&0&0008"
ServiceName is "nvlddmkm"
시도해 보세요nVIDIA 홈페이지의 최신 드라이버 372.90.