Dell Inspiron 15 7000 시리즈에 우분투 18.04.4가 있습니다. 일부 업데이트 후 소리가 작동하지 않습니다. 내가 할 때
aplay -l
나는 다음과 같은 결과를 얻습니다.
aplay: device_list:221: no soundcard found...
내가 할 때
lspci -v | grep -A7 -i "audio"
나는 얻다
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH cAVS (rev 10)
Subsystem: Dell Device 0922
Flags: bus master, fast devsel, latency 32, IRQ 17
Memory at ed318000 (64-bit, non-prefetchable) [size=16K]
Memory at ed100000 (64-bit, non-prefetchable) [size=1M]
Capabilities: <access denied>
Kernel driver in use: snd_soc_skl
Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev
pulseaudio 및 alsa를 제거하고 다시 설치하고, 사용자를 오디오 그룹에 추가하고, 시스템을 재부팅하는 등 다양한 작업을 시도했지만 아무 효과가 없었습니다.
alsamixer를 실행하려고 했더니 다음과 같은 결과가 나왔습니다.
cannot open mixer: No such file or directory
내가 할 때
cat /proc/asound/cards
나는 얻다
--- no soundcards ---
마지막으로 내가 할 때
lsmod | grep intel
나는 얻다
intel_rapl_msr 20480 0
intel_powerclamp 20480 0
kvm_intel 241664 0
kvm 651264 1 kvm_intel
ghash_clmulni_intel 16384 0
aesni_intel 372736 4
aes_x86_64 20480 1 aesni_intel
crypto_simd 16384 1 aesni_intel
cryptd 24576 2 crypto_simd,ghash_clmulni_intel
glue_helper 16384 1 aesni_intel
snd_sof_intel_hda_common 69632 1 sof_pci_dev
snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common
snd_sof_intel_byt 24576 1 sof_pci_dev
snd_sof_intel_ipc 20480 1 snd_sof_intel_byt
snd_sof 98304 4 snd_sof_intel_hda_common,snd_sof_intel_byt,snd_sof_intel_ipc,sof_pci_dev
snd_soc_hdac_hda 24576 2 snd_sof_intel_hda_common,snd_soc_skl
snd_hda_ext_core 28672 5 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
snd_soc_acpi_intel_match 28672 3 snd_sof_intel_hda_common,sof_pci_dev,snd_soc_skl
snd_soc_acpi 16384 3 snd_soc_acpi_intel_match,sof_pci_dev,snd_soc_skl
snd_soc_core 237568 7 snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_soc_dmic,snd_soc_skl_hda_dsp
intel_cstate 20480 0
snd_hda_intel 53248 0
snd_intel_nhlt 20480 2 snd_hda_intel,snd_soc_skl
snd_hda_codec 131072 5 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl_hda_dsp
snd_hda_core 90112 11 snd_hda_codec_generic,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda,snd_soc_skl_hda_dsp
snd_pcm 102400 10 snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
intel_rapl_perf 20480 0
btintel 24576 1 btusb
intel_wmi_thunderbolt 20480 0
snd 86016 12 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
bluetooth 573440 28 btrtl,btintel,btbcm,bnep,btusb
intel_lpss_pci 20480 0
intel_lpss 16384 1 intel_lpss_pci
intel_rapl_common 24576 2 intel_rapl_msr,processor_thermal_device
intel_pch_thermal 16384 0
intel_soc_dts_iosf 20480 1 processor_thermal_device
intel_hid 20480 0
sparse_keymap 16384 2 intel_hid,dell_wmi
intel_ishtp_loader 24576 0
intel_ishtp_hid 24576 0
intel_ish_ipc 24576 0
intel_ishtp 49152 4 cros_ec_ishtp,intel_ishtp_hid,intel_ish_ipc,intel_ishtp_loader
hid 126976 6 i2c_hid,usbhid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic
wmi 32768 7 intel_wmi_thunderbolt,alienware_wmi,dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor,mxm_wmi
pinctrl_intel 28672 1 pinctrl_cannonlake
명령을 시도했지만 sudo modprobe -v snd_hda_intel출력되지 않았습니다.
마지막으로 스크립트를 실행하면 alsa-info다음과 같은 결과가 나타납니다.
ALSA Information Script v 0.4.64
--------------------------------
This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.
dmesg
lspci
lsmod
aplay
amixer
alsactl
/proc/asound/
/sys/class/sound/
~/.asoundrc (etc.)
See '/usr/sbin/alsa-info --help' for command line options.
/usr/sbin/alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.gWUNGfyoPc/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!
Your ALSA information is located at http://alsa-project.org/db/?f=fe30241ea3a0bde8037c139efc77729ac6aa8347
Please inform the person helping you.
아이디어가 부족했습니다. 어떤 도움이라도 매우 환영받을 것입니다.
미리 감사드립니다.
알레한드로
답변1
Dell vostro 7590의 Ubuntu 18.04에서도 똑같은 문제가 발생했습니다. 매우 혼란스럽습니다. 여기에 적힌 대로 수행하여 스피커를 다시 얻었습니다.https://superuser.com/a/1509313/1151609
하지만 여전히 마이크와 블루투스에 문제가 있습니다.
업데이트가 너무 짜증나네요...