Às vezes, quando desligo meu computador, ele não desliga, mas reinicia. Quando faço login, recebo a mensagem de que o Windows se recuperou de um desligamento inesperado:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8007057BB0
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA80074137C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\070314-27565-01.dmp
C:\Users\Thomas\AppData\Local\Temp\WER-202754-0.sysdata.xml
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Você pode encontrar o arquivo dump no bloco de código na parte inferior. Também tentei o botão "Verificar solução", mas a caixa de diálogo simplesmente desaparece depois de algum tempo e não mostra uma solução.
O que está causando esse problema? E como posso consertar isso?
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\070314-27565-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`002b76c2?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`08437c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: symsrv*symsrv.dll*c:\localsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`03058000 PsLoadedModuleList = 0xfffff800`0329b890
Debug session time: Thu Jul 3 20:22:22.486 2014 (UTC + 2:00)
System Uptime: 0 days 12:05:52.703
Loading Kernel Symbols
...............................................................
................................................................
..............................................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8007057bb0, fffff80000b9c3d8, fffffa80074137c0}
Unable to load image \SystemRoot\system32\DRIVERS\VBoxNetAdp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VBoxNetAdp.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxNetAdp.sys
Probably caused by : ntkrnlmp
Followup: MachineOwner
---------
Se eu executar o !analyze -v, obtenho:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007057bb0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa80074137c0, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: ntkrnlmp
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: ntkrnlmp
FAULTING_MODULE: fffff88000db9000 VBoxNetAdp
IRP_ADDRESS: fffffa80074137c0
DEVICE_OBJECT: fffffa800a397050
DRIVER_OBJECT: fffffa800a37e220
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`00b9c388 fffff800`0313d8d2 : 00000000`0000009f 00000000`00000003 fffffa80`07057bb0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`030d885c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000003 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c430 fffff800`030d86f6 : fffffa80`0a93c758 fffffa80`0a93c758 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`030d85de : 00000065`676f3757 fffff800`00b9cb18 00000000`002a998e fffff800`0324c448 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`030d83c7 : 00000018`b371f8c5 00000018`002a998e 00000018`b371f83d 00000000`0000008e : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`030c58ca : fffff800`03248e80 fffff800`03256cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_IMAGE_ntkrnlmp
BUCKET_ID: X64_0x9F_3_IMAGE_ntkrnlmp
Followup: MachineOwner
---------
Responder1
Por alguma razão, o problema desapareceu sem que eu realmente tivesse feito alguma coisa.
O problema que tive aqui foi relatado como um bug do VirtualBox:https://www.virtualbox.org/ticket/11730
Atualmente ainda não está corrigido. Publiquei minha saída de despejo lá, pode ser útil.