Não consigo realizar uma verificação completa usando a atualização do Windows no meu sistema. A verificação está sendo executada indefinidamente, sem erros e sem tempo limite.
Usei a ferramenta de reparo da Microsoft WindowsUpdateDiagnostic.diagcab três vezes e sempre ela repara os dois pontos a seguir:
- Serviço de registro ausente ou corrompido
- Problemas de instalação das últimas atualizações
Não tenho certeza se o reparo é realmente eficaz porque detecta os mesmos erros todas as vezes.
Eu tento as atualizações com um script do PowerShell, mas parece funcionar indefinidamente também. Finalmente eu paro manualmente sem nenhuma mensagem dele.
Aqui está meu log de atualização do Windows:
2015-06-02 10:48:00:597 932 7b0 Misc =========== Logging initialized (build: 7.9.9600.16422, tz: +0200) ===========
2015-06-02 10:48:00:597 932 7b0 Misc = Process: C:\Windows\system32\svchost.exe
2015-06-02 10:48:00:597 932 7b0 Misc = Module: c:\windows\system32\wuaueng.dll
2015-06-02 10:48:00:597 932 7b0 Service *************
2015-06-02 10:48:00:597 932 7b0 Service ** START ** Service: Service startup
2015-06-02 10:48:00:597 932 7b0 Service *********
2015-06-02 10:48:02:602 932 7b0 Agent * WU client version 7.9.9600.16422
2015-06-02 10:48:02:602 932 7b0 Agent * Base directory: C:\Windows\SoftwareDistribution
2015-06-02 10:48:02:602 932 7b0 Agent * Access type: No proxy
2015-06-02 10:48:02:602 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2015-06-02 10:48:02:602 932 7b0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02 10:48:02:602 932 7b0 Agent * Network state: Connected
2015-06-02 10:48:02:633 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2015-06-02 10:48:02:633 932 7b0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02 10:48:04:118 932 7b0 Agent *********** Agent: Initializing global settings cache ***********
2015-06-02 10:48:04:118 932 7b0 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-06-02 10:48:04:118 932 7b0 Agent * WSUS server: <NULL>
2015-06-02 10:48:04:118 932 7b0 Agent * WSUS status server: <NULL>
2015-06-02 10:48:04:118 932 7b0 Agent * Target group: (Unassigned Computers)
2015-06-02 10:48:04:118 932 7b0 Agent * Windows Update access disabled: No
2015-06-02 10:48:04:165 932 7b0 WuTask WuTaskManager delay initialize completed successfully..
2015-06-02 10:48:04:633 932 7b0 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2015-06-02 10:48:04:633 932 7b0 Report CWERReporter::Init succeeded
2015-06-02 10:48:04:649 932 7b0 Agent *********** Agent: Initializing Windows Update Agent ***********
2015-06-02 10:48:04:649 932 7b0 DnldMgr Download manager restoring 0 downloads
2015-06-02 10:48:04:649 932 7b0 AU ########### AU: Initializing Automatic Updates ###########
2015-06-02 10:48:04:649 932 7b0 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-06-02 10:48:04:649 932 7b0 AU AIR Mode is disabled
2015-06-02 10:48:04:649 932 7b0 AU # Approval type: Scheduled (User preference)
2015-06-02 10:48:04:649 932 7b0 AU # Auto-install minor updates: Yes (User preference)
2015-06-02 10:48:04:665 932 7b0 AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2015-06-02 10:48:04:665 932 7b0 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2015-06-02 10:48:04:665 932 7b0 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
2015-06-02 10:48:04:680 932 7b0 AU AU finished delayed initialization
2015-06-02 10:48:04:680 932 7b0 AU OOBE is in progress, so cannot perform Accelerated Install
2015-06-02 10:48:05:227 932 bec DnldMgr Asking handlers to reconcile their sandboxes
2015-06-02 10:48:05:727 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02 10:48:06:775 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02 10:48:09:197 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02 10:48:09:275 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02 10:48:26:995 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02 10:48:26:995 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2015-06-02 10:48:27:136 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02 10:48:27:277 932 7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02 10:50:48:108 932 50c IdleTmr Incremented idle timer priority operation counter to 1
2015-06-02 10:50:55:328 932 974 AU Triggering AU detection through DetectNow API
2015-06-02 10:50:55:328 932 974 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-06-02 10:50:55:328 932 974 AU Triggering Online detection (interactive)
2015-06-02 10:50:55:344 932 7b0 AU Windows OOBE is still in progress. AU deferring detection
2015-06-02 10:50:55:344 932 7b0 AU WARNING: BeginDetection failed, hr:0x8024a008
2015-06-02 10:50:55:344 932 7b0 AU All AU searches complete.
2015-06-02 10:50:55:344 932 7b0 AU # WARNING: Failed to find updates with error code 8024a008
2015-06-02 10:50:55:344 932 7b0 AU AU setting next detection timeout to 2015-06-02 09:20:55
2015-06-02 10:50:55:359 932 7b0 AU OOBE is in progress, so cannot perform Accelerated Install
2015-06-02 11:01:18:339 932 7b0 AU ########### AU: Uninitializing Automatic Updates ###########
2015-06-02 11:01:18:340 932 7b0 WuTask Uninit WU Task Manager
2015-06-02 11:01:18:478 932 7b0 Agent Sending shutdown notification to client
2015-06-02 11:01:18:479 2456 16cc Misc =========== Logging initialized (build: 7.9.9600.16384, tz: +0200) ===========
2015-06-02 11:01:18:479 2456 16cc Misc = Process: C:\Windows\SysWOW64\sdiagnhost.exe
2015-06-02 11:01:18:479 2456 16cc Misc = Module: C:\Windows\SYSTEM32\wuapi.dll
2015-06-02 11:01:18:479 2456 16cc COMAPI WARNING: Received service shutdown/self-update notification.
2015-06-02 11:01:18:707 932 7b0 Service *********
2015-06-02 11:01:18:708 932 7b0 Service ** END ** Service: Service exit [Exit code = 0x240001]
2015-06-02 11:01:18:708 932 7b0 Service *************
2015-06-02 11:01:19:709 932 78c Service *************
2015-06-02 11:01:19:709 932 78c Service ** START ** Service: Service startup
2015-06-02 11:01:19:709 932 78c Service *********
2015-06-02 11:01:19:719 932 78c Agent * WU client version 7.9.9600.16422
2015-06-02 11:01:19:720 932 78c Agent * Base directory: C:\Windows\SoftwareDistribution
2015-06-02 11:01:19:720 932 78c Agent * Access type: No proxy
2015-06-02 11:01:19:720 932 78c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02 11:01:19:720 932 78c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02 11:01:19:720 932 78c Agent * Network state: Connected
2015-06-02 11:01:19:726 932 78c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02 11:01:19:726 932 78c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02 11:01:19:753 932 7a4 Agent *********** Agent: Initializing global settings cache ***********
2015-06-02 11:01:19:753 932 7a4 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-06-02 11:01:19:753 932 7a4 Agent * WSUS server: <NULL>
2015-06-02 11:01:19:753 932 7a4 Agent * WSUS status server: <NULL>
2015-06-02 11:01:19:753 932 7a4 Agent * Target group: (Unassigned Computers)
2015-06-02 11:01:19:753 932 7a4 Agent * Windows Update access disabled: No
2015-06-02 11:01:19:762 932 7a4 WuTask WuTaskManager delay initialize completed successfully..
2015-06-02 11:01:19:766 932 7a4 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2015-06-02 11:01:19:766 932 7a4 Report CWERReporter::Init succeeded
2015-06-02 11:01:19:766 932 7a4 Agent *********** Agent: Initializing Windows Update Agent ***********
2015-06-02 11:01:19:766 932 7a4 DnldMgr Download manager restoring 0 downloads
2015-06-02 11:01:19:767 932 7a4 AU ########### AU: Initializing Automatic Updates ###########
2015-06-02 11:01:19:767 932 81c DnldMgr Asking handlers to reconcile their sandboxes
2015-06-02 11:01:19:767 932 7a4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-06-02 11:01:19:804 932 7a4 AU AIR Mode is disabled
2015-06-02 11:01:19:804 932 7a4 AU # Approval type: Scheduled (User preference)
2015-06-02 11:01:19:804 932 7a4 AU # Auto-install minor updates: Yes (User preference)
2015-06-02 11:01:19:804 932 7a4 AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2015-06-02 11:01:19:804 932 7a4 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2015-06-02 11:01:19:814 932 7a4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
2015-06-02 11:01:19:833 932 7a4 AU AU finished delayed initialization
2015-06-02 11:01:19:834 932 7a4 AU OOBE is in progress, so cannot perform Accelerated Install
2015-06-02 11:01:19:852 932 7a4 IdleTmr Incremented idle timer priority operation counter to 1
Posso corrigir isso sem precisar restaurar a instalação do Windows?
Responder1
Parece que você está tentando executar atualizações do Windows no modo de auditoria ou o OOBE não foi concluído e é por isso que falha.
Encontrei o seguinte no seu log
O OOBE do Windows ainda está em andamento. AU adiando a detecção.
AVISO: Falha ao encontrar atualizações com código de erro 8024a008
OOBE está em andamento, portanto não é possível executar a Instalação Acelerada.
.
"o sistema operacional não concluiu o OOBE"
Algumas possibilidades para reparar este problema neste tópico, como não sabemos por que o seu PC está em modo de auditoria, a solução pode ser uma entre muitas.
Responder2
Volto para mostrar como resolvi meu problema de OOBE:
1) Quando tentei usar o utilitário sysprep em meu console, o comando não foi reconhecido, mas consegui usá-lo diretamente de sua pasta "c:\Windows\System32\Sysprep\Sysprep.exe \OOBE \reboot".
2) Na reinicialização, meu computador executa a configuração OOBE (crio uma conta de usuário local temporária para concluí-la) e finalmente bloqueia na última etapa com a tela de finalização.
3) Quando o computador estiver bloqueado no script de finalização tenho que usar o atalho de comando "Ctrl + F10" para acessar um terminal.
4) Digite o comando "tasklist" para listar todos os processos em execução com seu PID. Deve haver 2 processos cmd.exe, aquele sobre o terminal usado atualmente e o segundo usado pelo processo OOBE. Observe o PID (número de 4 dígitos) desses 2 processos cmd.exe (PID1 e PID2) e digite este comando "taskkill \PID PID1 \PID PID2" substituindo PID1 e PID2 pelos valores reais. O OOBE deve terminar e a tela de login deve aparecer.
5) Neste ponto tudo estará consertado, verifique o processo e log de atualizações do Windows, se estiver tudo bem você pode excluir a conta local temporária.
PS: Houve alguns outros problemas em meus computadores, eu não estava procurando consertar porque não estava bloqueando ou atrapalhando. Não consegui personalizar o avatar da minha conta nem a imagem na tela de login. Esses problemas também foram resolvidos com a correção do OOBE.