Eu tenho um laptop ASUS de um ano, que foi originalmente fornecido com o Win 8.1. Quando o Windows 10 foi lançado, atualizei sem complicações para o Windows 10.
Tentar atualizar para a atualização de novembro (Threshold-2) ou, mais recentemente, para Redstone simplesmente não funciona. A atualização é iniciada e finalmente o Windows é reiniciado. Então, após cerca de 40% do processo de atualização, a atualização é abortada e o Windows é revertido para a edição anterior.
Em
C:\$WINDOWS.~BT\Sources\Panther\setuperr.log
a última entrada é sempre:
2016-08-09 21:14:39, FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x00007FFC83C9613C in C:\$WINDOWS.~BT\Sources\unbcl.dll (+000000000005613C). Minidump attached (64405 bytes).
As últimas entradas em setupact.log são:
2016-08-09 15:12:26, Info SP Operation (remaining): Migrate boot settings
2016-08-09 15:12:26, Info SP Operation (remaining): Reserve space with file C:\$WINDOWS.~BT\Sources\Reserved.FirstApply (576716800)
2016-08-09 15:12:26, Info SP AddSpace: add: 576716800, current: 786432000, peak: 786432000
2016-08-09 15:12:26, Info SP Operation (remaining): Reserve space with file C:\$WINDOWS.~BT\Sources\Reserved.SecondApply (157286400)
2016-08-09 15:12:26, Info SP AddSpace: add: 157286400, current: 943718400, peak: 943718400
2016-08-09 15:12:26, Info SP Operation (remaining): Install Eula
2016-08-09 15:12:26, Info SP Operation (remaining): Orchestrate OS switch for NewOS with safe OS SafeOS and rollback OS ExternalRollback. DelayedSwitch: 0
2016-08-09 15:12:26, Info SP Operation (remaining): Copy log files from C:\$WINDOWS.~BT\Sources\Panther to C:\WINDOWS
2016-08-09 15:12:26, Info SP DISKSPACEQUERY: Post-BOOT operations:
2016-08-09 15:12:26, Info SP Operation (remaining): Upgrade security
2016-08-09 15:12:26, Info SP Operation (remaining): First boot apply
2016-08-09 15:12:26, Info SP Operation (remaining): Create file/registry on first boot
2016-08-09 15:12:26, Info SP Operation (remaining): Stop suspended services
2016-08-09 15:12:26, Info SP Operation (remaining): OOBE boot apply
2016-08-09 15:12:26, Info SP Operation (remaining): Refresh localized strings
2016-08-09 15:12:26, Info SP Operation (remaining): Execute provisioning migration
2016-08-09 15:12:26, Info SP Operation (remaining): Gather end install, scope: EVERYTHING
2016-08-09 15:12:26, Info SP AddSpace: add: 314572800, current: 314572800, peak: 314572800
2016-08-09 15:12:26, Info SP Operation (remaining): Start suspended services
2016-08-09 15:12:26, Info SP DISKSPACEQUERY: Final disk space needed estimate: 943718400 + 314572800 = 1258291200
2016-08-09 15:12:26, Info SP Executing operation: Relocate OS from C:\$WINDOWS.~BT\NewOS to C:\
2016-08-09 15:12:26, Info SP DISKSPACETRACK: Available : 29226127360
2016-08-09 15:12:26, Info SP DISKSPACETRACK: Needed total : 1258291200
2016-08-09 15:12:26, Info SP DISKSPACETRACK: Needed for op: 0
2016-08-09 15:12:26, Info SP Final list of source OS pieces:
2016-08-09 15:12:26, Info SP Name: WINDOWS, Original path: C:\WINDOWS, Current path: C:\WINDOWS (do not allow relocation)
2016-08-09 15:12:26, Info SP Name: PROGRAMS, Original path: C:\Program Files, Current path: C:\Program Files (do not allow relocation)
2016-08-09 15:12:26, Info SP Name: PROGRAMSX86, Original path: C:\Program Files (x86), Current path: C:\Program Files (x86) (do not allow relocation)
2016-08-09 15:12:26, Info SP Name: USERS, Original path: C:\Users, Current path: C:\Users (allow relocation)
2016-08-09 15:12:26, Info SP Name: PROGRAMDATA, Original path: C:\ProgramData, Current path: C:\ProgramData (do not allow relocation)
2016-08-09 15:12:26, Info SP Name: INETPUB, Original path: C:\inetpub, Current path: C:\inetpub (do not allow relocation)
2016-08-09 15:12:26, Info SP Name: SKYDRIVETEMP, Original path: C:\SkyDriveTemp, Current path: C:\SkyDriveTemp (do not allow relocation)
2016-08-09 15:12:26, Info SP Name: RECOVERY, Original path: C:\Recovery, Current path: C:\Recovery (do not allow relocation)
2016-08-09 15:12:26, Info SP No source symblic mappings found
2016-08-09 15:12:26, Info SP Final list of Windows.old roots:
2016-08-09 15:12:26, Info SP C:\
2016-08-09 15:12:26, FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x00007FFE2821613C in C:\$WINDOWS.~BT\Sources\unbcl.dll (+000000000005613C). Minidump attached (68317 bytes).
Tentei o Windows Update, a Media Creation Tool ou o assistente de atualização do Win 10 sem sorte.
O Norton AV é desinstalado e o Windows Defender é usado.
Até agora não tentei uma instalação nova e limpa e gostaria de evitar isso, se possível.
Alguma dica ou sugestão?
EDITAR: Conclua setuperr.log:
2016-08-09 20:58:44, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104
2016-08-09 20:58:44, Error MOUPG CSetupManager::ExecuteInstallMode(735): Result = 0x800705BB
2016-08-09 20:58:44, Error MOUPG CSetupManager::ExecuteDownlevelMode(391): Result = 0x800705BB
2016-08-09 20:58:44, Error MOUPG CSetupManager::Execute(236): Result = 0x800705BB
2016-08-09 20:58:44, Error MOUPG CSetupHost::Execute(372): Result = 0x800705BB
2016-08-09 21:03:13, Error SP Failed to create WIM handle for \\?\Volume{c5ef6f70-8ba0-47fa-9dae-62c3b55abf3d}\Windows Images\Install.wim. Error: 0x80070015[gle=0x00000015]
2016-08-09 21:03:13, Error SP Failed to create WIM handle for \\?\Volume{c5ef6f70-8ba0-47fa-9dae-62c3b55abf3d}\Windows Images\custom.wim. Error: 0x80070015[gle=0x00000015]
2016-08-09 21:03:25, Error SP Failed to create WIM handle for \\?\Volume{c5ef6f70-8ba0-47fa-9dae-62c3b55abf3d}\Windows Images\Install.wim. Error: 0x80070015[gle=0x00000015]
2016-08-09 21:03:25, Error SP Failed to create WIM handle for \\?\Volume{c5ef6f70-8ba0-47fa-9dae-62c3b55abf3d}\Windows Images\custom.wim. Error: 0x80070015[gle=0x00000015]
2016-08-09 21:04:27, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2016-08-09 21:04:36, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "id" attribute is mandatory. void __cdecl Mig::CMXEMigrationXml::LoadSupportedComponent(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2016-08-09 21:04:51, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #97586# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 12 (0x0000000c) ): 640065002d00440045000000 })
[gle=0x80004005]
2016-08-09 21:05:29, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #172943# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 12 (0x0000000c) ): 640065002d00440045000000 })
[gle=0x80004005]
2016-08-09 21:05:41, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2016-08-09 21:07:09, Error [0x0808fe] MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get preferred homegroup with hr=0x80070490
2016-08-09 21:07:12, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: Skipping device 'SWD\PRINTENUM\WSD-0629E6A1-50D6-4C99-8F72-2112EA8AC266.0034' without driver.
2016-08-09 21:07:13, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: Skipping device 'SWD\PRINTENUM\WSD-AAA2298E-E65E-4116-A2D2-AC28C7D9D7A1.006E' without driver.
2016-08-09 21:07:14, Error [0x0808fe] MIG Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: CBrgUnattend::CollectBridgeSettings failed: 0x1, 0
2016-08-09 21:07:21, Error [0x0808fe] MIG Plugin {D12A3141-A1FF-4DAD-BF67-1B664DE1CBD6}: WSLicensing: Failed to read machine binding, hr=0x80070002
2016-08-09 21:07:21, Error [0x0808fe] MIG Plugin {D12A3141-A1FF-4DAD-BF67-1B664DE1CBD6}: WSLicensing: Error reading Server Info hr=0x80070490
2016-08-09 21:07:24, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2016-08-09 21:07:24, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2016-08-09 21:14:39, FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x00007FFC83C9613C in C:\$WINDOWS.~BT\Sources\unbcl.dll (+000000000005613C). Minidump attached (64405 bytes).