Estou lidando com esse problema há algum tempo em nosso servidor Windows Server 2016 Standard, não virtual.
Frequentemente (mas não limitado a):
- Todas as instalações de software param de funcionar
- Os backups do Sage param de funcionar
- As atualizações de assinatura do Windows Defender param de funcionar
- O Windows para de verificar atualizações
- Os backups agendados do Windows não foram concluídos
A única coisa relevante no log de erros é o código de erro 1603, que parece ser um erro geral.
Windows Installer installed the product. Product Name: Sage MTD for VAT. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: Sage UK Limited. Installation success or error status: 1603.
A única coisa que parece resolver é reiniciar todo o servidor, o que em um ambiente de produção não é uma boa solução. Mesmo assim, os sintomas começam a reaparecer dentro de uma semana e tudo para de funcionar novamente.
Até agora eu tenho:
- Serviço de instalação reiniciado, não registrado, registrado novamente várias vezes
- A entrada de registro de nomes abreviados foi alterada para 0
- Concluiu vários aplicativos Microsoft Fixit
- Defender atualizado manualmente com o download manual do instalador, que foi concluído com êxito
- Limpei todas as pastas temporárias
- Permissões em C: unidade definida para controle total do SISTEMA
Tentei ativar o log no instalador que estou tentando no momento e é isso que recebo, nada óbvio:
=== Logging started: 16/12/2019 11:45:30 ===
Action 11:45:30: INSTALL.
Action start 11:45:30: INSTALL.
Action 11:45:30: CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422.
Action start 11:45:30: CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422.
Action ended 11:45:30: CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422. Return value 1.
Action 11:45:30: FindRelatedProducts. Searching for related applications
Action start 11:45:30: FindRelatedProducts.
Action ended 11:45:30: FindRelatedProducts. Return value 1.
Action 11:45:30: AppSearch. Searching for installed applications
Action start 11:45:30: AppSearch.
AppSearch: Property: NETFRAMEWORK452, Signature: NETFRAMEWORK452
Action ended 11:45:30: AppSearch. Return value 1.
Action 11:45:30: LaunchConditions. Evaluating launch conditions
Action start 11:45:30: LaunchConditions.
Action ended 11:45:30: LaunchConditions. Return value 1.
Action 11:45:30: ValidateProductID.
Action start 11:45:30: ValidateProductID.
Action ended 11:45:30: ValidateProductID. Return value 1.
Action 11:45:30: CostInitialize. Computing space requirements
Action start 11:45:30: CostInitialize.
Action ended 11:45:30: CostInitialize. Return value 1.
Action 11:45:30: FileCost. Computing space requirements
Action start 11:45:30: FileCost.
Action ended 11:45:30: FileCost. Return value 1.
Action 11:45:30: CostFinalize. Computing space requirements
Action start 11:45:30: CostFinalize.
Action ended 11:45:31: CostFinalize. Return value 1.
Action 11:45:31: MigrateFeatureStates. Migrating feature states from related applications
Action start 11:45:31: MigrateFeatureStates.
Action ended 11:45:31: MigrateFeatureStates. Return value 0.
Action 11:45:31: WelcomeDlg.
Action start 11:45:31: WelcomeDlg.
Info 2898.For Font_Normal textstyle, the system created a 'Tahoma' font, in 1 character set, of 13 pixels height.
Action 11:45:31: WelcomeDlg. Dialog created
DEBUG: Error 2826: Control Title on dialog LicenseAgreementDlg extends beyond the boundaries of the dialog to the right by 20 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: LicenseAgreementDlg, Title, to the right
Action 11:45:32: LicenseAgreementDlg. Dialog created
Action 11:45:34: VerifyReadyDlg. Dialog created
Action ended 11:45:37: WelcomeDlg. Return value 1.
Action 11:45:37: ProgressDlg.
Action start 11:45:37: ProgressDlg.
Info 2898.For Font_Title textstyle, the system created a 'Tahoma' font, in 1 character set, of 13 pixels height.
Action 11:45:37: ProgressDlg. Dialog created
Action ended 11:45:37: ProgressDlg. Return value 1.
Action 11:45:37: ExecuteAction.
Action start 11:45:37: ExecuteAction.
Action ended 11:45:37: ExecuteAction. Return value 3.
Action 11:45:37: FatalError.
Action start 11:45:37: FatalError.
Action 11:45:37: FatalError. Dialog created
Action ended 11:45:38: FatalError. Return value 2.
Action ended 11:45:38: INSTALL. Return value 3.
Property(C): UpgradeCode = {A631EEE7-AFAF-4AFC-BFF6-48E306BE9DBB}
Property(C): NETFRAMEWORK452 = #528049
Property(C): LicenseAccepted = 1
Property(C): DesktopFolder = C:\Users\administrator.EXAMPLE\Desktop\
Property(C): ApplicationProgramsFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Sage MTD for VAT\
Property(C): dir25A241B53537CCB8AD6107CAAAD8873B = C:\Program Files (x86)\Sage\Sage MTD for VAT\Plugin\
Property(C): SageMTDBridge = C:\Program Files (x86)\Sage\Sage MTD for VAT\
Property(C): ErrorDialog = ErrorDialog
Property(C): TARGETDIR = E:\
Property(C): ProgramMenuFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): Sage = C:\Program Files (x86)\Sage\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): SourceDir = C:\Users\administrator.EXAMPLE\Downloads\
Property(C): Privileged = 1
Property(C): ARPPRODUCTICON = IconMtd.ico
Property(C): ARPNOREPAIR = 1
Property(C): ARPNOMODIFY = 1
Property(C): DefaultUIFont = Font_Normal
Property(C): Manufacturer = Sage UK Limited
Property(C): ProductCode = {6F238AC4-DFD6-44BB-B79F-D25DDC6C32D2}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Sage MTD for VAT
Property(C): ProductVersion = 1.0.0.0
Property(C): SecureCustomProperties = WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED
Property(C): WixPdbPath = G:\Dev\Sage 200\MTD-Main-Prod\Sources\Master\Bin\Install\Standalone\en-GB\SageMTDforVAT.wixpdb
Property(C): MergeRedirectFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Sage\Sage MTD for VAT\
Property(C): AutoUpdateManager.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\Shared\AutoUpdateManager\
Property(C): AutoUpdateManagerVersionDir.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\Shared\AutoUpdateManager\v2\
Property(C): Shared.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\Shared\
Property(C): Sage.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\Sage\
Property(C): CommonFilesFolder.0FCB48C5_2430_4EE6_8BE7_5D3F1FCF7422 = C:\Program Files (x86)\Common Files\
Property(C): VersionNT = 603
Property(C): MsiLogFileLocation = C:\installlog.log
Property(C): PackageCode = {B28DD062-35C3-4C45-9078-12E2FDBEE68C}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): REBOOT = ReallySuppress
Property(C): CURRENTDIRECTORY = C:\Users\administrator.EXAMPLE\Downloads
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 20112
Property(C): MsiSystemRebootPending = 1
Property(C): VersionDatabase = 300
Property(C): VersionMsi = 5.00
Property(C): VersionNT64 = 603
Property(C): WindowsBuild = 9600
Property(C): ServicePackLevel = 0
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 2
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\ADMINI~1.RIG\AppData\Local\Temp\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\administrator.EXAMPLE\Favorites\
Property(C): NetHoodFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\administrator.EXAMPLE\Documents\
Property(C): PrintHoodFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\administrator.EXAMPLE\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\administrator.EXAMPLE\Pictures\
Property(C): AdminToolsFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): StartMenuFolder = C:\Users\administrator.EXAMPLE\AppData\Roaming\Microsoft\Windows\Start Menu\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 32672
Property(C): VirtualMemory = 7088
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = administrator
Property(C): UserSID = S-1-5-21-3170842105-3658024141-1870963093-500
Property(C): UserLanguageID = 2057
Property(C): ComputerName = RIGI-DC
Property(C): SystemLanguageID = 2057
Property(C): ScreenX = 1600
Property(C): ScreenY = 900
Property(C): CaptionHeight = 23
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 11:45:38
Property(C): Date = 16/12/2019
Property(C): MsiNetAssemblySupport = 4.8.3761.0
Property(C): MsiWin32AssemblySupport = 6.3.14393.0
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): DATABASE = C:\Users\administrator.EXAMPLE\Downloads\SageMTDforVAT.msi
Property(C): OriginalDatabase = C:\Users\administrator.EXAMPLE\Downloads\SageMTDforVAT.msi
Property(C): SOURCEDIR = C:\Users\administrator.EXAMPLE\Downloads\
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = E:\
Property(C): CostingComplete = 1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): INSTALLLEVEL = 1
=== Logging stopped: 16/12/2019 11:45:38 ===
MSI (c) (90:54) [11:45:38:889]: Product: Sage MTD for VAT -- Installation failed.
MSI (c) (90:54) [11:45:38:889]: Windows Installer installed the product. Product Name: Sage MTD for VAT. Product Version: 1.0.0.0. Product Language: 1033. Manufacturer: Sage UK Limited. Installation success or error status: 1603.
Ficaria extremamente grato por qualquer conselho, me causando muitas dores de cabeça!
Responder1
Inacreditavelmente, esse era o spooler de impressão que estava causando essa infinidade de problemas. Reiniciar o spooler de impressão corrige todos os problemas mencionados. Não consigo explicar completamente todas as dores de cabeça que isso me causou no ano passado.
Os backups do Windows pararam de funcionar, todos os instaladores pararam de funcionar, o servidor não conseguiu adicionar/remover funções... Eu até corrigi todos os erros que ocorreram no log de eventos e ainda a cada 3-4 dias o servidor simplesmente parava de funcionar dessa maneira.
Ainda estou investigando a causa exata do problema (pois acabei de descobrir isso), mas por enquanto posso simplesmente reiniciar o serviço quando isso acontecer. Encontrei esta "correção" relatada aqui: https://social.technet.microsoft.com/Forums/en-US/6f728e8f-86ce-44f2-8694-6b36b2c644df/dism-error-during-server-manager-refresh?forum=ws2016
O erro que me levou até lá foi:
The Deployment provider failed to initialize DISM. Error: 0x80070008