Tenho um laptop Acer Aspire E5-575T-58WH de 3 anos que executa o Windows 10. Nos últimos dias, a tela do meu laptop ficou branca e congelou. Não atualizei nenhum hardware. Eu não sou um jogador.
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffff8102387ed5c0
Parameter 3: 40010002
Parameter 4: 0
OS version: 10_0_17763
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17763.2.0.0.256.4
Locale ID: 4105
Description
Faulting Application Path: C:\Windows\System32\IntelSSTAPO\ParameterService\ParameterService.exe
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: ParameterService.exe
Problem Signature 02: 0.5.8.275
Problem Signature 03: 570c3d1c
Problem Signature 04: ParameterFrameworkFacade
Problem Signature 05: 0.5.8.275
Problem Signature 06: 570c3cfb
Problem Signature 07: 16a
Problem Signature 08: 15b
Problem Signature 09: ParameterServer.ServerException
OS Version: 10.0.17763.2.0.0.256.4
Locale ID: 4105
Additional Information 1: 1923
Additional Information 2: 192325ccdd99758e9a3116bb3c9da948
Additional Information 3: 9d79
Additional Information 4: 9d793c6018da015948564a373688da1a
Extra information about the problem
Bucket ID: 82e0878b41cca42c41613120dd38943e (129152566098)
Responder1
Atualize os drivers de BIOS, chipset e vídeo, pois eles precisam acompanhar as atualizações do Windows. Parece que isso corrigiu seu problema.