A interface da web do VMware Horizon 7 Administrator Console não carrega, a página está em branco

A interface da web do VMware Horizon 7 Administrator Console não carrega, a página está em branco

Quando tento abrir o "Administrador do Horizon 7" (o URL é https://View-Connection-Server.Corp.local/admin/#), o Chrome abre uma página em branco. Estou tentando no próprio Horizon Connection Server, portanto, este não é um problema de firewall (além disso, o Firewall do Windows está desativado a partir de agora). Estou pensando que este é um problema de certificado SSL, mas não tenho certeza de como solucioná-lo ou corrigi-lo.

  • O sistema operacional host é o Windows Server 2016
  • A versão do servidor de conexão do Horizon 7 é 7.6.0

Aqui estão alguns trechos de log de C:\ProgramData\VMware\VDM\logs:

2020-01-19T12:54:50.490-07:00 WARN  (10EC-11F4) <Thread-2> [bp] Item enqueued on "Outbound JMS Forwarder" but there are no workers available to process it. Busy workers = 0, queue length = 8677
2020-01-19T12:54:54.394-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.394-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.427-07:00 ERROR (10EC-13B8) <SwiftMQ-ConnectorPool-3> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.427-07:00 ERROR (10EC-13B8) <SwiftMQ-ConnectorPool-3> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.722-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.722-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.751-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.751-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:55.471-07:00 ERROR (10EC-13E8) <SwiftMQ-ConnectorPool-7> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:55.471-07:00 ERROR (10EC-13E8) <SwiftMQ-ConnectorPool-7> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.456-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.456-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.508-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.508-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.772-07:00 ERROR (10EC-13B4) <SwiftMQ-ConnectorPool-2> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.772-07:00 ERROR (10EC-13B4) <SwiftMQ-ConnectorPool-2> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.810-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.810-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:55:00.453-07:00 WARN  (10EC-11F4) <Thread-2> [bp] Item enqueued on "Outbound JMS Forwarder" but there are no workers available to process it. Busy workers = 0, queue length = 8678
2020-01-19T12:55:00.590-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:55:00.590-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view

Responder1

O que aconteceu é que a impressão digital do certificado do roteador JMS no servidor de conexão deveria ter sido registrada nos arquivos de configuração do gateway seguro no mesmo CS, mas os certificados expiraram.

Simplesmente desinstalei e reinstalei o VMware Horizon 7 Connection Server e pronto, problema resolvido.

EDIT: Após desinstalar o Horizon CS, você também deve remover oAD LDSfunção do Windows Server: primeiro por meio de Adicionar/Remover e depois por meio do Gerenciador de Servidores. NÃO ADICIONE DE VOLTA MANUALMENTE! O Horizon Connection Server instala isso!

informação relacionada