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Веб-интерфейс консоли администратора VMware Horizon 7 не загружается, страница пустая

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Веб-интерфейс консоли администратора VMware Horizon 7 не загружается, страница пустая

Когда я пытаюсь открыть "Horizon 7 Administrator" (URL-адрес https://View-Connection-Server.Corp.local/admin/#), Chrome открывает пустую страницу. Я пытаюсь с самого сервера подключений Horizon, так что это не проблема брандмауэра (плюс брандмауэр Windows сейчас отключен). Я думаю, что это проблема сертификата SSL, но не уверен, как ее устранить или исправить.

  • Хостовая ОС — Windows Server 2016.
  • Версия сервера подключений Horizon 7 — 7.6.0

Вот некоторые фрагменты журнала C:\ProgramData\VMware\VDM\logs:

2020-01-19T12:54:50.490-07:00 WARN  (10EC-11F4) <Thread-2> [bp] Item enqueued on "Outbound JMS Forwarder" but there are no workers available to process it. Busy workers = 0, queue length = 8677
2020-01-19T12:54:54.394-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.394-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.427-07:00 ERROR (10EC-13B8) <SwiftMQ-ConnectorPool-3> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.427-07:00 ERROR (10EC-13B8) <SwiftMQ-ConnectorPool-3> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.722-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.722-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:54.751-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:54.751-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:55.471-07:00 ERROR (10EC-13E8) <SwiftMQ-ConnectorPool-7> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:55.471-07:00 ERROR (10EC-13E8) <SwiftMQ-ConnectorPool-7> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.456-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.456-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.508-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.508-07:00 ERROR (10EC-13A0) <SwiftMQ-ConnectorPool-1> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.772-07:00 ERROR (10EC-13B4) <SwiftMQ-ConnectorPool-2> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.772-07:00 ERROR (10EC-13B4) <SwiftMQ-ConnectorPool-2> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:54:59.810-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:54:59.810-07:00 ERROR (10EC-13C4) <SwiftMQ-ConnectorPool-5> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view
2020-01-19T12:55:00.453-07:00 WARN  (10EC-11F4) <Thread-2> [bp] Item enqueued on "Outbound JMS Forwarder" but there are no workers available to process it. Busy workers = 0, queue length = 8678
2020-01-19T12:55:00.590-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] Certificate thumbprint verification failed, no matching thumbprint. Presented identity: router/view
2020-01-19T12:55:00.590-07:00 ERROR (10EC-13BC) <SwiftMQ-ConnectorPool-4> [JMSTunnelSSLSocketFactory] General error occurred: Unexpected certificate: router/view

решение1

Произошло следующее: отпечаток сертификата маршрутизатора JMS на сервере подключений должен был быть зарегистрирован в файлах конфигурации защищенного шлюза на том же CS, но срок действия сертификатов истек.

Я просто удалил и переустановил VMware Horizon 7 Connection Server и вуаля, проблема решена.

EDIT: После удаления Horizon CS вам также необходимо удалитьAD СПДроль из Windows Server: сначала через Add/Remove, затем через Server Manager. НЕ ДОБАВЛЯЙТЕ ЕЕ ОБРАТНО ВРУЧНУЮ! Horizon Connection Server устанавливает это!

Связанный контент