
大約兩週前,Windows 7 迫使我更新到 Windows 10。它運行了一段時間還不錯,但大多數早上當我醒來時,它沒有任何特定原因就退出了睡眠模式。
我發現合上蓋子似乎可以阻止它隨機啟動。今天早上我發現我的電腦從睡眠模式自動打開,在某個階段還崩潰了。當 Windows 載入時啟動時出現 BSOD(SYSTEM_SERVICE_EXCEPTION,沒有更多資訊)。
我嘗試過從還原點加載,但 Windows 10 沒有這樣做。
我確實設法使用舊系統啟動安全模式。我檢查了日誌,今晚啟動的原因似乎是 Windows 10 更新程式。
有人知道問題是什麼?
文件
Windows build 10586(如果我沒記錯的話。)
這是一個.dmp 文件它是今天早些時候做的。
使固定
正如 magicandre1981 的答案中所述,Rift 驅動程式似乎是問題所在。所以我從註冊表中刪除了它,然後刪除了驅動程式本身。
看來現在一切都解決了!不過可能仍會恢復到 Windows 7 :)
答案1
從 dmp 檔案我可以看到崩潰是由一個名為RiftEnabler.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
Arg3: ffffd001819b3560, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for RiftEnabler.sys
*** ERROR: Module load completed but symbols could not be loaded for RiftEnabler.sys
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10586.212.amd64fre.th2_release_sec.160328-1908
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: 0
BUGCHECK_P3: ffffd001819b3560
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
FAULTING_IP:
+0
00000000`00000000 ?? ???
CONTEXT: ffffd001819b3560 -- (.cxr 0xffffd001819b3560)
rax=0000000000000000 rbx=0000000000000000 rcx=ffffc000e9358430
rdx=0000000000000001 rsi=ffffe00007e01000 rdi=ffffc000e9358430
rip=0000000000000000 rsp=ffffd001819b3f88 rbp=ffffe00007e01000
r8=ffffd001819b4010 r9=ffffe000077671a0 r10=0000000067617246
r11=ffffe00008300000 r12=ffffe000075a1000 r13=0000000000000001
r14=ffffd001819b4010 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
00000000`00000000 ?? ???
Resetting default scope
CPU_COUNT: 8
CPU_MHZ: 9be
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff801f06d4537 to 0000000000000000
IP_IN_FREE_BLOCK: 0
STACK_TEXT:
ffffd001`819b3f88 fffff801`f06d4537 : fffff800`4b517df0 00000000`00000000 00000000`00000000 fffff800`4b517c88 : 0x0
ffffd001`819b3f90 fffff800`4b517df0 : 00000000`00000000 00000000`00000000 fffff800`4b517c88 ffffe000`077671a0 : RiftEnabler+0x4537
ffffd001`819b3f98 00000000`00000000 : 00000000`00000000 fffff800`4b517c88 ffffe000`077671a0 00000000`00000000 : nt!NonPagedPoolDescriptor+0x12b0
FOLLOWUP_IP:
RiftEnabler+4537
fffff801`f06d4537 85c0 test eax,eax
FAULT_INSTR_CODE: 2179c085
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: RiftEnabler+4537
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RiftEnabler
IMAGE_NAME: RiftEnabler.sys
如果您使用 Oculus Rift,請更新驅動程序,否則將其完全刪除。