我的電腦不斷隨機重新啟動,有時當喚醒它時,螢幕上全是像素,所以我懷疑我的顯示卡有問題。
我是*.dmp
調試新手,我收集了完整轉儲和小型轉儲,我試圖理解它告訴我什麼。如果您想下載,請點擊此處 (5.39 mb)。
我WinDbg
已經針對轉儲運行了!analyze -v
,輸出如下:
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: To Be Filled By O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: P3.30
BIOS_DATE: 08/14/2018
BASEBOARD_MANUFACTURER: ASRock
BASEBOARD_PRODUCT: X399 Taichi
BASEBOARD_VERSION:
DUMP_TYPE: 2
BUGCHECK_P1: 224c076f
BUGCHECK_P2: 11c4abe8000
BUGCHECK_P3: 11c4ac18e39
BUGCHECK_P4: 6
CPU_COUNT: 20
CPU_MHZ: da5
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x1CA
PROCESS_NAME: System
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST: ASERV
ANALYSIS_SESSION_TIME: 05-23-2019 08:58:26.0066
ANALYSIS_VERSION: 10.0.18869.1002 amd64fre
BAD_STACK_POINTER: fffff8076f4fdc68
LAST_CONTROL_TRANSFER: from fffff8076bae6335 to fffff8076b1bc8a0
STACK_TEXT:
fffff807`6f4fdc68 fffff807`6bae6335 : 00000000`000001ca 00000000`224c076f 0000011c`4abe8000 0000011c`4ac18e39 : nt!KeBugCheckEx
fffff807`6f4fdc70 fffff807`6bad02da : 0000011c`4ac18e39 00000000`00000001 fffff807`6b350614 00000000`00000082 : hal!HalpWatchdogCheckPreResetNMI+0xd5
fffff807`6f4fdcb0 fffff807`6b2a1e8b : 00000000`00000001 0000011c`4ac186f7 fffff807`687be180 fffff807`6b2b2f10 : hal!HalpPreprocessNmi+0x1142a
fffff807`6f4fdce0 fffff807`6b1c7d42 : 00000000`00000001 fffff807`6f4fdef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0xcb
fffff807`6f4fdd30 fffff807`6b1c7b11 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82
fffff807`6f4fde70 fffff807`6b300bce : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x211
fffff807`6f4e47a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PpmIdleGuestExecute+0x1e
THREAD_SHA1_HASH_MOD_FUNC: 87599f0eaef23e874d8ebbf91c6070b67940ba62
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 3cf1ed64da6380532909821111b1942804aae8e7
THREAD_SHA1_HASH_MOD: 782650af79f96574cdba6be2f36ad0d2d7924552
FOLLOWUP_IP:
nt!KiProcessNMI+cb
fffff807`6b2a1e8b 488b3d06811a00 mov rdi,qword ptr [nt!KiNmiCallbackListHead (fffff807`6b449f98)]
FAULT_INSTR_CODE: 63d8b48
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!KiProcessNMI+cb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 10.0.18362.116
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: cb
FAILURE_BUCKET_ID: 0x1CA_STACKPTR_ERROR_nt!KiProcessNMI
BUCKET_ID: 0x1CA_STACKPTR_ERROR_nt!KiProcessNMI
PRIMARY_PROBLEM_CLASS: 0x1CA_STACKPTR_ERROR_nt!KiProcessNMI
TARGET_TIME: 2019-05-23T03:14:04.000Z
OSBUILD: 18362
OSSERVICEPACK: 116
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: fd6
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1ca_stackptr_error_nt!kiprocessnmi
FAILURE_ID_HASH: {09a889cd-f940-6da5-9668-0c0c98a7d643}
我怎麼能弄清楚它的正面或反面呢?我明白了ntkrnlmp.exe
,但這只是內核進程處理導致問題的原因。我的直覺告訴我這是圖形驅動程序,但我沒有看到支持該假設的資訊。
建議去哪裡?
答案1
我仍然不是 100% 的根本原因,但顯然轉儲除了失敗之外並沒有提供大量資訊Watchdog
(https://en.wikipedia.org/wiki/Watchdog_timer),這意味著某些硬體出現故障。
好吧,別開玩笑了,有些事情失敗了。我向 Microsoft 開了一張票,這是他們能告訴我的最好資訊。他們可以不是指向給定完整轉儲的特定元件。
答案2
我與相同的主機板完全相同,但沒有適用於 Windows 10 的驅動程式。