最近,我經歷了多次藍色畫面死機、遊戲凍結、音訊嗡嗡聲、螢幕完全黑屏。我已經更新到最新的 GPU 驅動程式、音訊驅動程式、最新的 BIOS 版本,但仍然無法解決任何問題。
我的系統規格:
- 筆記型電腦:華碩 ROG G752VY
- 作業系統:Windows 10 專業版 64 位元版本 1903
- 處理器:英特爾(R) 酷睿(TM) i7-6700HQ CPU @ 2.60 GHz
- 圖形處理器:NVIDIA® GeForce® GTX980M 配備 4GB GDDR5
- 記憶:16 GB DDR4 2133 MHz
- 貯存:1TB HDD 7200 RPM && 安裝在 Samsung 960 Evo 256GB 上的 Windows 作業系統
有關筆記型電腦規格的更多信息可以在這裡找到。
我決定跑步延遲一並嘗試找出可能出了什麼問題。它的輸出是:
HDAudBus.sys
我的和似乎有問題wdf01000.sys
。有人遇到類似的問題嗎?這是硬體還是軟體問題?
在事件檢視器中發現多個錯誤:
- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- The server Microsoft.SkypeApp_15.64.80.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca did not register with DCOM within the required timeout.
- The previous system shutdown at 2:10:58 AM on 10/26/2020 was unexpected.
- The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} did not register with DCOM within the required timeout.
- Dump file creation failed due to error during dump creation.
- Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.
- A timeout (30000 milliseconds) was reached while waiting for a transaction response from the sppsvc service.
- The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff8057cd9764d, 0xfffff608a99f61f8, 0xffffa38098ceb930). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 805c74e4-3874-4499-8ffc-c036b8daf8ce.
- The Origin Web Helper Service service failed to start due to the following error: The system cannot find the file specified.
(2020年11月26日)全新錯誤:
Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier (GUID) if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name.
答案1
症狀:
- 所有軟體測試均已通過
- 所有磁碟測試都有問題
- 重啟只能起到短暫的作用
- 即使新安裝 Windows 也無濟於事
結論:磁碟壞了,需要更換。
(我已經有這個懷疑,但在給出這樣的答案之前需要進行全面的測試。)