如何診斷 Win11 上的 Explorer.exe 凍結?

如何診斷 Win11 上的 Explorer.exe 凍結?

最近,我的 HP 筆記型電腦上的 Windows 11 開始出現奇怪的explorer.exe問題。它似乎隨機凍結任務欄或根本不渲染它。當發生這種情況時,我無法重新啟動機器,shutdown -r -t 0直到我進入任務管理器,終止explorer進程並再次(重新)啟動它。筆記型電腦連接到華碩顯示器,我認為這不是一個因素,但對於 Windows,你永遠不知道......有時(但並非總是)當我關閉筆記型電腦蓋時會發生凍結。

診斷問題的最佳方法是什麼?


工作列渲染工件(「損壞」/遺失的應用程式圖示):

例子

硬體:HP ZBook Power 15.6 吋 G8 行動工作站 PC Wolf Pro 安全版

winver回覆:

在此輸入影像描述


Microsoft Windows [Version 10.0.22631.3155]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>Dism /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3155

No component store corruption detected.
The operation completed successfully.





C:\Windows\System32>Dism /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3155

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.






C:\Windows\System32>chkdsk
The type of the file system is NTFS.
Volume label is Windows .

WARNING!  /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
  3985664 file records processed.
File verification completed.
 Phase duration (File record verification): 37.67 seconds.
  284085 large file records processed.
 Phase duration (Orphan file record recovery): 101.71 milliseconds.
  0 bad file records processed.
 Phase duration (Bad file record checking): 0.26 milliseconds.

Stage 2: Examining file name linkage ...
  95876 reparse records processed.
  5585752 index entries processed.
Index verification completed.
 Phase duration (Index verification): 1.66 minutes.
  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 3.12 minutes.
  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 1.34 milliseconds.
  95876 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 169.31 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 53.48 milliseconds.
  800045 data files processed.
 Phase duration (Data attribute verification): 2.37 milliseconds.
CHKDSK is verifying Usn Journal...
  37820008 USN bytes processed.
Usn Journal verification completed.
 Phase duration (USN journal verification): 77.45 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

 999057407 KB total disk space.
 491620524 KB in 2875064 files.
   1722144 KB in 800046 indexes.
         0 KB in bad sectors.
   4395967 KB in use by the system.
     65536 KB occupied by the log file.
 501318772 KB available on disk.

      4096 bytes in each allocation unit.
 249764351 total allocation units on disk.
 125329693 allocation units available on disk.
Total duration: 5.42 minutes (325500 ms).

答案1

Windows 11 和 10 之前都曾出現過此問題。

在許多情況下,它是由軟體衝突、shell 擴展衝突和使用者設定檔損壞引起的。

(1) 嘗試執行 Windows 11 修復安裝。

前往 Windows Media 建立連結

https://www.microsoft.com/en-us/software-download/windows11

Windows 11 正在運行,因此請按一下「下載」按鈕(不是升級按鈕)並選擇「下載」。運行下載的檔案(雙擊它)。您將需要一個 USB 金鑰,因為執行下載會建立一個 USB 金鑰。在 USB 隨身碟上執行安裝程式。這將啟動修復。依照提示正常進行。預設的保留提示是保留所有內容。

(2) 如果修復安裝失敗:

備份您的所有文件和電子郵件。然後全新安裝 Windows 11。有序安裝並檢查資源管理器選項。完成後恢復備份。

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